Med was sent out quickly
Med was sent out quickly. Good directions. No follow up. How are you doing. Any problems. You asked for me to buy next six months after three months on current prescription. I’m my opinion that is too soon. I said yes to the next months then you didn’t take out the money. What is up with that. You asked for a review after three months then you don’t give me the firm to fill out. Prices are dropping and expect your pricing to drop to or I am going with a new subscriber.
By Lorretta P.
Response from NewSelf· Aug 16, 2026
Thank you for sharing your feedback. We’re glad to hear that your medication arrived quickly and that you found the instructions clear. We apologize, however, for the lack of follow-up and the confusion surrounding your next order, payment, and refill questionnaire. We understand your concern about being asked to commit to another six-month supply after only three months, as well as your frustration when the payment was not processed as expected. We also recognize that pricing is an important consideration, especially as the market continues to change. We appreciate you bringing these concerns to our attention. We’ll continue working to improve our follow-up communication, refill process, and pricing so we can provide a better overall experience. Kind regards, Team NewSelf