Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
427 reviews
New Era Debt SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Providing friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.
New Era Debt Solutions (neweradebtsolutions.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
427 approved reviews, newest moderated first
The team in New Era Debt Solution is very professional and honest and take all the worry off your hands.
By Natalia
Response from New Era Debt Solutions· Nov 17, 2018
Dear Natalia, Thank you for your wonderful review. All of us at New Era are grateful. We wish you the best! Sincerely, Dan Smith President
I received timely and helpful responses from my representatives. They were able to negotiate my debt to a substantially less amount than my current balances and receive calls from debtors so I had considerably less stress. Understand that one can negotiate for oneself and his/her account. Understand that one will pay taxes on forgiven income no matter who negotiates it. Understand that having the right mindset and/or heart change is the only way to financial freedom. By using New Era Debt, I experienced less/no friction with debtors and was able to see an end to this consumer debt.
By Kevin
Response from New Era Debt Solutions· Nov 17, 2018
Hi Kevin, Thank you very much for your fantastic review and important tips. We truly enjoy working with great people like you. Wishing you nothing but the best! Sincerely, Dan Smith President
They took a great worry off my shoulders. I was a little scared to do this but it turned out to be a very easy process. Any of my questions were answered immediately. Great people to work with. I would highly recommend them!!!!!
By Mary
Response from New Era Debt Solutions· Nov 17, 2018
Dear Mary, Your comments mean the world to me. Thank you very much for your kind words. We enjoy working with great people like you as well. Wishing you the best! Sincerely, Dan Smith President
My rep Jason has been great. Gets back with me when I contact him! This has been a great company to work with.
By Joshua
Response from New Era Debt Solutions· Nov 17, 2018
Hi Joshua, Thank you very much for your review and for your nice comment about Jason. You are very much appreciated and we are grateful. Wishing you the very best! Sincerely, Dan Smith President
I highly recommend New Era Debt Solutions to resolve outstanding debt. They are there to help you understand the debt consolidation process every step of the way. Their hard work and dedication to their customers is evident in their ability to resolve debt swiftly.
By Kris C.
Response from New Era Debt Solutions· Nov 17, 2018
Dear Kris, We can't thank you enough for your recommendation. Your kind words mean the world to us. We love working with great people like you. Wishing you the very best! Sincerely, Dan Smith President
I really feel that New Era Debt is looking out for my best interest, however, I didn't give them a 5 Star Rating because, I would have liked to recieve an update on my account every so often by email. Also, I've been paying flawlessly for sometime now and have no clue or at least an idea as to when I will be done. The lack of communication by New Era was key in my review. Thank you.
By Jose
Response from New Era Debt Solutions· Nov 17, 2018
Dear Jose, Thank you very much for your fantastic review. We are always glad to hear from you. And thank you for letting us know where we fell short. Good communication is critical and it sounds like we didn't live up to our standards. I will personally look into it. We will get back to you soon. Wishing you nothing but the best! Sincerely, Dan Smith President
The team at New Era Dept Solution is excellent. They go out of the way to answer any and all questions. The process is fully explained to you at the get go. No hidden fees. No ducking phone calls. The entire staff is greatly appreciated. If you need help, I strongly recommend you call them.
By Red of I.
Response from New Era Debt Solutions· Nov 17, 2018
Dear Red, What a fantastic review! We are extremely grateful for your kind words. They truly mean a lot to us. All of us at New Era wish you nothing but the very best! Sincerely, Dan Smith President
Helpful when I was unable to make my monthly payment
By Crystal
Response from New Era Debt Solutions· Nov 18, 2018
Dear Crystal, Thank you very much for your review. It's always a pleasure to work with people like you and I am glad we were able to help. Wishing you the very best! Sincerely, Dan Smith President
