Since I started this journey years ago
Since I started this journey years ago. Everyone there at new era was extremely helpful, supportive and patient. Especially Jason! I’d be up the creek if not for him and new era.
By Christopher F.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
427 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Providing friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.
New Era Debt Solutions (neweradebtsolutions.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
427 approved reviews, newest moderated first
Since I started this journey years ago. Everyone there at new era was extremely helpful, supportive and patient. Especially Jason! I’d be up the creek if not for him and new era.
By Christopher F.
People you can trust. New Era was so helpful during such a hard time. Going through a situating like this is never easy. I especially appreciated all of the help and guidance I received from Jason and Nicole. Greg in the accounting department was also always there to answer any questions I had. Thank you New Era!
By HW
Company was wonderful to work with . Thank you to Gerri ,Jason and ce ce
By Renee
I am happy with the ease of working with my representative. They stayed in contact with us at all times and let us know when they had made a settlement.
By customer
If I had a question it was always answered quickly
By customer
I'm delighted to give New Era Debt Solutions a glowing 5-star review! Their exceptional service helped me navigate the challenging journey of overcoming debt. The team's patience, resourcefulness, and unwavering support made the process feel manageable and less overwhelming. It felt like they were holding my hand every step of the way, ensuring I understood each decision and guiding me toward financial freedom. I'm truly grateful for their expertise and dedication, and I highly recommend their services to anyone seeking a reliable partner to help them conquer debt.
By A debt C.
They were helpful in every way. Always there to answer questions and return our phone calls. Our financial success is due to New Era
By customer
I had a good experience working with new era. They were helpful. Easy to deal with. Worked with you on issues.
By customer