Haven’t received item
Haven’t received item. No status update given after asking
By Kristen H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
119 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In our equestrian haven, every visit is a delightful experience, where you'll find an inspiring assortment of riding accessories and thoughtful gifts that captivate the imagination. Whether you seek to reward yourself or surprise a fellow equestrian, our store is brimming with charming items to enhance your journey in the equestrian world.
New England Tack (newenglandtack.com) has 119 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
119 approved reviews, newest moderated first
Haven’t received item. No status update given after asking
By Kristen H.
Price and selection. Tracking of order was lacking in updates which is very important because of porch pirates. Will be doing more shopping.
By Richard F.
Easy ordering Sized right.
By Francis
Very satisfied with the products I received
By Marlin S.
Recently made purchases for three slinky. even though there was a mix up with the size on one, managed to make it work, The team at New England Tack made sure I was happy with my order.
By Melanie A.
This doesn’t look like a “branded” saddle. That being said, it is very nice for the price! It is super cute and my daughter is very excited to use it for her young lesson riders. It is very attractive and love that it came with a bridal and breast collar!
By Amy B.
The item I ordered was not in stock but I only found out about that because when my item arrived it was a substituted color. The note included from NET was very professional and polite offering a full refund if I did not want that color (i needed a certain color, it is for a costume)but that offer could have been made before shipment. Now that I have the item I have to drive it an hour and 15 minutes round trip into town for return instead of just replying to an email that I don't want a different color. Additionally the website still lists the item I originally ordered, in the color I ordered, as "In stock"
By MC
I really like my laptop bag, it’s real leather and a beautiful design for work. For the price, totally worth it, if you buy something like this at Bloomingdales it would cost at least $500 🙌🙏
By lily S.