Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
119 reviews
New England TackSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In our equestrian haven, every visit is a delightful experience, where you'll find an inspiring assortment of riding accessories and thoughtful gifts that captivate the imagination. Whether you seek to reward yourself or surprise a fellow equestrian, our store is brimming with charming items to enhance your journey in the equestrian world.
New England Tack (newenglandtack.com) has 119 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 4 reviews with 2 stars · Clear filters
I received a damaged coat and after a few requests I finally received a return label. I also sent a message asking to exchange the coat for a size small as the medium is too big. I get no response, other than, send it back and we’ll replace it.
By Barb A.
The item I ordered was not in stock but I only found out about that because when my item arrived it was a substituted color. The note included from NET was very professional and polite offering a full refund if I did not want that color (i needed a certain color, it is for a costume)but that offer could have been made before shipment. Now that I have the item I have to drive it an hour and 15 minutes round trip into town for return instead of just replying to an email that I don't want a different color. Additionally the website still lists the item I originally ordered, in the color I ordered, as "In stock"
By MC
I ordered a 5x and yall sent a 4x
By Trey M.
Well made looking saddle, but the turquoise colors on it looked horrible, looked like small kids painted it
By Shawn S.
