NeurosymReviews of neurosym.com

My daughter has used the Neurosym device for a while now and has found some benefit from it. She is severely Ill following Covid in 2023 and remains unwell three years on. However the earpiece on these devices are of poor quality and are forever breaking. we have had two replacements from neuosym but the product does not last, regardless of how careful she is with storing and handling it. Considering the price of the product and replacement parts I would expect it to last more than a few months... disappointed.

Vagaries nerve stimulation device. Very nice bit of kit to unwrap. Very expensive. It does not work for me but I intended to use their 30 day refund if it I didn’t work. Getting refund is a nightmare. No phone contact. Bots answering with we will get back to you. I may have to resort to Section 75 for getting a refund. I would not touch the product

After seeing loads of great marketing on this product I genuinely thought it was a game changer but that was not be true. Ive found that the device does nothing and the earpiece keeps slipping off .... I've tried on multiple occasions to contact them but I only get an ai bot who suggested I put tape on my ear to hold it in place.... like are these guys serious! The device is worth 700 euros but they can't get it to stay connected to the ear. Avoid at all costs

an absolute overpriced piece of rubbish...does nothing

chocking that such a expensive product dont have normal charges! and so not even include a charger. do not buy! pulsetto has a normal charger usb c!

Love the product - it really helps me with pain and stress management. However, my ear clip has broken and I have finally found I can buy a new lead. It would be much better if there was a way of purchasing this and new chargers on the main site. Also it is very difficult to contact the company. So far I have not had a response from the contact form and emails sent to the email addresses provided come back as un - deliverable! There is no way of contacting the company by telephone which is not good. I wish the after sales service was as good as the product.

I was introduced to this product by a friend who used it regularly and suggested I try it. I did and bought one for myself. I have found especially my reflux has reduced by 75%. I am less tired and feel quite energetic. I would highly recommend the buying and using this product for any kind of symptom that Doctors do not treat easily. Or give a prescription for and this is much better solution.

I have only received one email that wasn't an automated response. There is no telephone number to contact re my issues. I have voiced my dissatisfaction on Instagram and Facebook hoping that someone would contact me but nobody has. I bought the device because I got fed up of waiting for my application for the VAT reduction. They were very prompt at sending it out and I have been inundated with automated emails. But nobody answers my emails about the supposed VAT reduction and if they received my form. I am wondering if my emails are going into their junk folder but as their bot chat is useless and there is no telephone help line I have no idea how to contact a person to find out what is happening! The total lack of response made me fill in a form online to return it and get a refund. No surprise but I haven't had a response about that either. They rely on automated responses to everything and a bot chat that isn't able to help. You get an automated email asking if the problem has been resolved which if anyone read the chat they would know! The automated emails say to email the care team if you have an unresolved issue. No one answers my emails or acknowledges receipt even when specifically asked for. So if my email is in the junk folder how on earth do you contact them?!! A robot and automated responses is not good enough. The bot should transfer you to a person if it can't help but it doesn't. I don't think they have the staff.