I’m still waiting for the other one…
I’m still waiting for the other one item I ordered before the one that came
By Alejandro U.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,467 reviews
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On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 96 reviews with 3 stars · Clear filters
I’m still waiting for the other one item I ordered before the one that came
By Alejandro U.
Delivery was stated for Thursday 10/15, did not arrive till Saturday 10/17.
By Jonathan P.
Aprox 4 -6 weeks ago I ordered bleaching material ..I paid for it but never got it..After I called net32 it took too long for them to investigate and refund my money.. The second issue I ordered some surgical burs..aprox in Jan 2026.. The burs were very bad..Everyone I used broke on me..The came from trick …
By Dr Carlos J.
USPS left the package unattended on the sidewalk outside our door in a strip mall OVERNIGHT. The service with the Net 32 reps is always good very responsive.
By Frederick
Response from Net32· Sep 14, 2026
Hi, Frederick, Thank you for your feedback! We appreciate your support and are always looking for ways to improve. We look forward to serving you again. Best, Net32 Team
Shippe d w tong ite m item did not work
By Howard S.
Response from Net32· Aug 17, 2026
Hi, Howard, Thank you so much for bringing this to our attention. We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We take feedback seriously and would love the opportunity to make things right. Our team has reached out via email to help resolve this as quickly as possible, and we hope to have the opportunity to serve you again. Best, Net32 Team
Net 32 used to be a lot better, but lately they've increased prices by a good amount, don't have as many vendors to choose from as they used too and some of their products have declined. For instance we've bought 10x15 sterilization pouches from them for years, but only in the last few months the one's they've sent us have started sticking to the cassettes after sterilization and many of the "good" vendors we used to use aren't available anymore. They still have some good products and prices, but it used to be much better.
By jpepper
Response from Net32· Aug 4, 2026
Hi, J.Pepper, Thank you for sharing your feedback! Our team is here to help with anything you may need, whether it’s product support, order issues, or general questions. We also offer a 30-day money-back guarantee, so if something didn’t meet your expectations, we’re happy to work with you on a resolution. Please don’t hesitate to reach out. We’re committed to ensuring you have a great experience with us. Best, Net32 Team
Actually, prior shipping was in a box, this time it was in a plastic envelope bag. The cap was broken in delivery, and the bottle was pressurized, could have been an accident.
By Larry S.
Response from Net32· Jun 16, 2026
Hi, Larry, Thank you so much for bringing this to our attention. We sincerely apologize for any inconvenience and appreciate your feedback. Our team has reached out by email to resolve this issue quickly- we look forward to serving you again. Best, Net32 Team
I have always trusted the Reach brand of floss because of its strength. My last Mint Waxed Floss unit was so thinned out that it kept snapping once I began to use it. It has been very frustrating.
By Jesus Gonzalez J.
Response from Net32· Jun 16, 2026
Hi, Jesus, We apologize for the inconvenience and appreciate you bringing this to our attention. Our team is ready to assist you with product support or any other questions you may have. We also offer a 30-day money-back guarantee, so if the product did not meet your expectations, we are happy to work with you to find a resolution. Please feel free to reach out at any time at 1-800-517-1997 or [email protected]. Best, Net32 Team