Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,467 reviews
Net32Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 69 reviews with 2 stars · Clear filters
The order was arrived too late.
By Bahman D.
Response from Net32· Aug 10, 2026
We’re sorry for your experience, Bahman, and appreciate you bringing this to our attention. Our team has reached out by email to resolve this quickly. Thank you for your feedback — we look forward to serving you again. Best, Net32 Team
In the last six months, I have received two boxes of composite materialswhich were previously opened. I also received whitening gel which was an effective., and I received two boxes of impression potty that took way too long to set up. Also a couple years ago I received defective bonding agent. I’m just too busy to complain or go through the hassle of sending some things back. And I wonder what other materials I didn’t realize were defective. I don’t know if net32 has any control over the quality the vendors sell.
By Eileen S.
Response from Net32· Jul 21, 2026
Hi, Eileen, Thank you so much for bringing this to our attention. We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We take feedback seriously and would love the opportunity to make things right. Please reach out to us at [email protected] or 1-800-517-1997 so we can resolve any concerns. Best, Net32 Team
I try to order items that don't require a prescription. I do it for the prices, but I'm surprised by the very high shipping costs.
By Juan Pablo Adame M.
Response from Net32· Jul 21, 2026
Hi, Juan, We are sorry to hear your experience did not meet expectations. Our team is here to help with anything you may need, whether it’s product support, order issues, or general questions. We also offer a 30-day money-back guarantee, so if something didn’t meet your expectations, we’re happy to work with you on a resolution. Please don’t hesitate to reach out. We’re committed to ensuring you have a great experience with us. Best, Net32 Team
Really. Slow. Delivery. I waited about 3 weeks for the product, which I love. However I’m disinclined to buy here again. I was nervous I was scammed.
By Kathy M.
Response from Net32· Jun 25, 2026
Hi, Kathy, We’re sorry to hear your experience didn’t meet expectations. We truly appreciate you taking the time to share your feedback, as it helps us improve. Our team is here to support you with anything you may need—whether it’s product assistance, help with an order, or general questions. We also offer a 30-day money-back guarantee, so if something didn’t meet your expectations, we’re happy to work with you toward a resolution. Please don’t hesitate to reach out—we’re committed to making sure you have a great experience with us. Best, Net32 Team
I ordered refill spools of dental floss. That's all I wanted. Instead, they came in cheap plastic purple boxes, which is a waste of resources. So they weren't actually refills but spools. I had to open the purple boxes and trash them.
By C. J.
Response from Net32· Jun 17, 2026
Hi, C. Jennings, Thank you for sharing your feedback. We're sorry to hear the order didn’t meet your expectations. Our team is here to help with anything you need—whether it’s product support, order issues, or general questions. We also offer a 30‑day money‑back guarantee, so if something wasn’t quite right, we’re happy to work with you on a resolution. Please don’t hesitate to reach out. We’re committed to ensuring you have a great experience with us. Best, Net32 Team
Items are very late in arriving.
By Vazken
Response from Net32· May 28, 2026
Hi, Vazken, We’re sorry to hear that your experience didn’t meet expectations. We take feedback seriously and would love the opportunity to make things right. Please reach out to us at [email protected] or 1-800-517-1997 so we can resolve any concerns. Best, Net32 Team
You delivered the wrong item. I ordered 5 horizontal glove holders. Ordered receipt is included in the box. Its delivered 5 bottles (1.5 gl each?) of sanitizer instead. I'm not happy. I replied to email about it. And no answer yet. How can I return wrong item and get the right one?
By Lal U.
Response from Net32· May 1, 2026
Hi, Lal, Thank you for bringing this to our attention. We are very sorry for the incorrect items you received. We appreciate you sharing your feedback. We are reviewing this matter, and our team has followed up with you by email to address your order and ensure the issue is resolved promptly. If you have additional questions or concerns, please feel free to contact us at [email protected] or 800-517-1997. Best, Net32 Team
One of my 2 packages did not arrive
By Russell H.
Response from Net32· Jan 19, 2026
Hello Russell, We regret that one of your packages didn't arrive. It looks like there was a delay in transit, but your item is now expected to be delivered by Wednesday, the 21st. Thank you for your patience, and please reach out if you need any further assistance.
