Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
NervilabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nervilabs, we understand chronic neck pain because we've seen how it quietly steals your quality of life—disrupting your sleep, limiting your movement, and forcing you to live around constant discomfort.That's why we created the Cervical Relief Pro: a professional-grade cervical traction device that addresses the root cause of persistent neck pain, not just the symptoms.What Makes Us DifferentMost neck massagers only work on surface muscle tension, providing temporary relief that fades within hours. The Cervical Relief Pro uses biomechanically engineered cervical traction—the same method physical therapists use in clinical settings—to gently decompress the discs in your cervical spine and take pressure off compressed nerves.This isn't just another massage device. It's cervical spine restoration technology designed around the natural 26-degree curve of your neck, combined with therapeutic heat to increase blood flow and accelerate healing.Real Relief That LastsOur customers report feeling pressure release within 15 minutes of their first session. Within days, they notice reduced pain. Within weeks, many experience the kind of lasting relief that lets them sleep through the night, work without constant discomfort, and move freely again.Our CommitmentWe believe everyone deserves access to professional-grade treatment without the $150-per-session price tag of clinical traction therapy. That's why we offer a 60-day money-back guarantee—because we're confident the Cervical Relief Pro will deliver the lasting relief you've been searching for.Welcome to real cervical restoration. Welcome to Nervilabs.
Nervilabs (nervilabs.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
44 approved reviews, newest moderated first
I haven't received the order yet
By rebecca C.
Response from Nervilabs· Jan 8, 2026
Hi Rebecca, we are truly sorry for the silence and the long delay. We see your package reached you on the 30th, but we know that doesn't change the fact that it was late for the holidays. Between our product going viral and peak December shipping crunch, we fell further behind than we ever expected. Check your inbox for a little something from us to help make up for the wait
I am still waiting for the product to get delivered. It’s been a month now.
By Talli P.
Response from Nervilabs· Jan 8, 2026
Hi Talli, we are so sorry for the long wait and the frustration it caused. While we see your order arrived on the 30th, we know we failed our mission to get it to you much sooner. Between our product going viral and the extreme December shipping crunch, we experienced a massive bottleneck. We’ve sent a special credit to your email as a token of our apology, and we truly hope the relief is worth the wait.
I never received my order and haven’t heard back from customer service. Absolutely horrible with 2 days left till Christmas!!
By A R.
Response from Nervilabs· Jan 8, 2026
Hi A R, please accept our sincerest apologies for the silence and the delay. We see your order reached you on the 29th, but we hate that we let you down for the holiday weekend. December demand completely exceeded our expectations, and combined with holiday carrier delays, we simply fell behind. We have sent a direct message to resolve this immediately for you. Thank you for bearing with us.
I ordered it on November 20th and it never arrived.
By Janet R.
Response from Nervilabs· Dec 17, 2025
hello, what is your order number Janet? I believe we already answered your quesitons in the support mail, and your package should already be delivered or it will be this week...
