I am having problems with page 3 in the…
I am having problems with page 3 in the instruction manual because my device does not have two buttons in the instructions
By Peggy P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
75 reviews
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At Neocarbon, we specialize in cutting-edge pain relief devices designed to alleviate discomfort and enhance performance. Our slogan, "Stay Strong, Stay Ready," reflects our commitment to empowering you to live an active, pain-free life. We prioritize customer satisfaction and strive to deliver first-class quality in both our products and customer service.
Neocarbon (neocarbon.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
75 approved reviews, newest moderated first
I am having problems with page 3 in the instruction manual because my device does not have two buttons in the instructions
By Peggy P.
Output B stopped working after about 20 uses. Was happy with the unit up until then.
By Phil V.
Works great!! My favorite tens unit I’ve tried.
By Joshua R.
Easy to read and activate.
By Jim B.
I like the stimulation, but it's weak. I was hoping it increased higher than 20. I may have to return it, I have a high tolerance. But I think it's a good device
By TAMMY R.
I have used my device after doing my exercises. Sometimes use ice also. I go to Physical Therapy & they use a similar device after every exercise session. My device works like the one I use at PT. Very happy with my Tens unit. It is very easy to use & comes in a nice case.
By Pat K.
Packaging is excellent, manual and placement card is very helpful. Quality device.
By Joeboyee
Love how EASY this is to use. Versatility of different programs and intensity. Very helpful with my back pain. I can use it while working or working out
By Elizabeth P.