Output B stopped working after about 20…
Output B stopped working after about 20 uses. Was happy with the unit up until then.
By Phil V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
75 reviews
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At Neocarbon, we specialize in cutting-edge pain relief devices designed to alleviate discomfort and enhance performance. Our slogan, "Stay Strong, Stay Ready," reflects our commitment to empowering you to live an active, pain-free life. We prioritize customer satisfaction and strive to deliver first-class quality in both our products and customer service.
Neocarbon (neocarbon.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Output B stopped working after about 20 uses. Was happy with the unit up until then.
By Phil V.
I like the stimulation, but it's weak. I was hoping it increased higher than 20. I may have to return it, I have a high tolerance. But I think it's a good device
By TAMMY R.
I would give it a 5 if this came with a belt clip holster. Other units that cost 1/2 and work just as good, include a holster. Other than this, this device works fine, so far.
By Norma E.
Poca información en español, hace mas dificil el aprendisaje
By Mayle
Tens unit will not be adjust the time. It did at first then quit. It’s stuck on 20 min
By Leann L.
Response from Neocarbon· Apr 1, 2025
Please contact our support so we can guide you, alternatively, you can also read the provided manual to learn how to change the duration of your sessions. We are here to help!