Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neo is a business email, AI website builder and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 30,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address ([email protected]) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand, as it's based on your domain name. And the best part? We'll help you with a suitable domain name if you don't already have one!You also get a website to solidify your brand's digital presence, and it requires no setup or coding.Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, and an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features.Ideal for:Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.
Neo (neo.space) has 150 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
150 approved reviews, newest moderated first
I really enjoy having my own domain. A few people have mentioned it when I share my email. I would like more features on the app that are only available online. I am very happy with this service. I've not had any opportunity to interact with direct contact as the service is easy to use.
By Amy F.
I recently started using Neo web builder and its very refreshing I am an old school builder myself and i really appreciate having all my code written for me and their email service is seamless, Im still on the free trial which has a lot of features but i will be making it permanent really soon, mind you I was able to build a whole website plus working emails in the trial period
By A M.
The worst experience as a small business entrepreneur. The lies they told clearly this company don’t understanding the meaning of diversity and might need to go back to the drawing board. By far the most unprofessional company I have ever done business with I don’t write review but company with no phone communication but plenty of emails is scam next place I’m reporting this to will be the bbb
By Shanna
We weren’t that excited about learning how to run our own box office, but to our pleasant surprise, Ludus made it very easy. The round-the-clock support allowed our team to ask questions and get the answered in real time. The learning curve was facilitated by this. And at the end of our run, we were so pleased to have complete control over our box office experience.
By Lenore M S.
We have been using Neo for 2 years, almost 3. They are by far the best email provider we have used. It is simple and very straightforwardto use. The UI is easy to understand. We have no plans to switch from Neo and encourage anyone who is looking for an email provider for their business to use them.
By FF
Neo mail and website builder is easy to use and I appreciate the person who came up with this
By Shayanne L.
Easy to use!!!
By Dreal
I have been using neo for almost 1 yr and it is an incredible email platform. I love my current plan especially when I receive a notification that my email was read. Thank you, Neo!
By Juan A.
