Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neo is a business email, AI website builder and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 30,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address ([email protected]) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand, as it's based on your domain name. And the best part? We'll help you with a suitable domain name if you don't already have one!You also get a website to solidify your brand's digital presence, and it requires no setup or coding.Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, and an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features.Ideal for:Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.
Neo (neo.space) has 150 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3 reviews with 2 stars · Clear filters
It is difficult to get back into email when password is forgotten. I believe that my email has been hacked and have had to report man in the middle crimes regarding my emails to IC3. I like having my own domain and wish it was more secure. Contacts are not as easy to manage as other platforms.
By Amy F.
I wanted a pro mail without domain and this is what they said ("Create a free professional email address without a domain with Neo"). But when you create your account, they ask to have access to this domain, if not, we have to buy it. It's logical, but it's not what they promise. Disappointing..
By Dune A.
First, as always you signup thinking it's free and two seconds later, after you have done the setup, they start charging for everything. In the end, I ended up paying the same amout that I woulve paid for a google account. And there are some many UX problems, from acessing the right email account and swithcing between account. But the one that is most outreagous is that they dont let you access the email on your phone, unless you download the app.
By Nutripup
