Great experience
They were very helpful throughout the process answered all my questions.
By Dustin C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
510 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
510 approved reviews, newest moderated first
They were very helpful throughout the process answered all my questions.
By Dustin C.
Absolutely loved our Loan Officer, Jason Reddy. He was so informative, understanding, honest thru our entire process. We will recommend him to everyone interested in Home buying
By Tonya
Any information that was needed from during the process was sent to me in a timely manner so I was able get that info returned
By William W.
Attentive, professional and an ease to work with. Communication was prompt and they adapted to my preferred form of communication. Excellent to work with Jason and Madison and team.
By Brian W.
As a first time homebuyer, the entire process was positive, from pre qualification, to meeting with my realtor and moving through closing neighbors bank helped navigate the process.
By Angelique
The transparency and ease of this process was great! Buying a home is always stressful, but Melissa, and the whole team, made this the most enjoyable home buying experience I have ever had!
By SUZANNE S.
Neighbors bank gave me the best loan amount and rate than even my local bank that I am a member of. From start to finish they were on top of things, communicative and super nice. Not only that, they educated me on any questions I asked and explained the entire process to me. As a first time home buyer, I felt comfortable and empowered to navigate and complete the home buying process. I would recommend Neighbors Bank to anyone looking for a home loan.
By Ryan C.
They kept me updated often. Lane, Amber and Rachel were in touch and didn't leave me out of conversations with others. I knew what was happening.
By Kathy E.