Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
Neighbors BankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
510 approved reviews, newest moderated first
I had such a great experience with having Jennifer Brown as my Loan Officer. I couldn’t recommend using her more!! She was informative and extremely helpful all throughout this process. She was also always quick to respond to any questions I had and if she didn’t know the answer off the top of her head, she was quick to get one for me!
By ramseyalexander
Jennifer Brown was the most helpful and kind loan officer I have ever worked with. She kept me informed and walked me through the entire process which can be very scary. It was a smooth process with Neighbors Bank and it was all thanks to Jennifer.
By MC
Great people.an helped me threw it all an Melissa was very on top of every thing
By ronnie M.
Melissa Janke was wonderful to work with!
By Steven B.
Let me preface this by saying I am a crazy busy individual, I work about 50 hours a week, I have multiple kids, a newborn, and just went back to work when I decided to buy the home id been renting. As a first time buyer I had no idea where to start or what to do. That's when neighbors bank stepped in. The patience and guidance made the hassle of juggling a working mom schedule actually enjoyable. Thank you so much Melissa and Andrea for helping me every step of the way !! Neighbors bank, yall are blessed to have these ladies. Have a great day
By Tabetha F.
Melissa Janke was fantastic to work with. She was one to respond to any questions I had and was very helpful in the process of completing the purchase of our new home! Wonderful experience with her.
By Skyla S.
If you’re looking to buy a home I have got the perfect team for you! Neighbors Bank We dealt with Kayce Smith, Becca Bailey, Tim Vieck, and Tyler Grace. This is the A-Team with Neighbors Bank. They went the extra mile and made sure we were happy and our anxieties were calm. Atrium Realty The most amazing realtor ever was here. Nikki Scudiero and her transaction coordinator, Kristen Glossy. Nikki was available no matter what and would go to bat for us if necessary and her transaction coordinator did the communications with the other companies. Title was handled with Sarah Thomas and Stephanie Smith with Island Title & Escrow agency. They worked with our loan coordinator and our transaction coordinator to clear the title and complete the survey and appraisal that was needed as well as answer any questions. Home inspection was handled by Daniel Clement’s with Clement’s home inspection. He took the time to walk through each step of the inspection and answer any questions we had. Best homeowners insurance company is Denton Yorkirons with Brightway insurance and he helped us find the best low cost homeowners insurance. This company and its team is the place to be when you want to take a step towards a homeowners journey! I wouldn’t complete this journey with anyone else! This is the number one A team! My husband and I couldn’t have done it without any one of them! Thank you all for our dream come true!
By Sharon-Ann L.
Buying our first home was a wonderful experience! Thanks to Jessica Seek and her team with Neighbors Bank everything went smoothly, we were very satisfied with her professionalism and willingness to answer all of our questions. We would definitely recommend Jessica and Neighbors Bank to anyone looking to buy a home.
By Tiffany C.
