Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
MAXNOMIC® by NEEDforSEAT USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established premium gaming and office chair retailer of MAXNOMIC chairs. We sell ergonomic, high quality, reclinable and ajustable chairs. Built to last with a sturdy metal frame, molded foam, pu-leather and heavy duty accessories. Over 10+ years of experience in the gaming chair market. Custom branded chairs available with custom logo and name embroidery. Officially licensed XBOX, ESL, Smite, CSGO, OSU and PUBG chair.
MAXNOMIC® by NEEDforSEAT USA (needforseat.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
166 approved reviews, newest moderated first
The chair is perfect. This is my second maxnomic from you guys with the other lasting 7 years lasting much longer than expected. Material is great, smooth and comfortable, the chair feels premium as it should at this price point.
By Paul F.
I only needed a new lumbar support pillow. The chair is still superb!!
By barnaby R.
Best. Chair. Ever. I bought this on recommendation from my son and it did not disappoint. The chair is comfortable, solid and it looks good, too! I was pleased with how quickly it was shipped, and the packaging was excellent. Directions for assembly were very clear and easy to understand. 100% would recommend to others.
By Chris S.
Customer support management is awful.
By Anonymous
Response from MAXNOMIC® by NEEDforSEAT USA· Nov 17, 2021
Hi Cris, thanks for your feedback. It's our highest priority to offer the best customer service experience possible. We understand that your package has gone missing despite proof of delivery. You informed us about this last night at 7:01pm after business hours and left this review 10 minutes later. We'd appreciate it if we could even get a chance to work on this today before publicly being denounced as a company having awful customer support. With this being said you'll receive an email from our customer service team to work on a solution. Thank you, Your NEEDforSEAT support team
Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service
By Chris W.
My chairs base, pneumatic cylinder and tilt broke. I emailed their support, provided photos and a video of the items being broken and they shipped parts immediately. Support was amazing but disassembling the chair was hard. The instructions make sense but my cylinder was so busted I had to beat it out with a real hammer.
By Chris
The accessories I ordered were shipped and arrived very quickly
By Savannah C.
The purchase process was excellent. Everything occurred as planned. I am looking forward to assembling the chair and start to use it.
By Marcelo L.
