Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
17 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From a garage to a spacious showroom and a 60,000 sq. ft. warehouse in Lewis Center, OH, OfficeLogixShop has grown into a leader in refurbished office chairs. Specializing in premium brands like Herman Miller and Steelcase, we go beyond refurbishment with our proprietary headrests and chair parts, designed for top-tier ergonomic support. With our first patent secured and more on the way, we’re committed to innovation. Having sold tens of thousands of chairs, we continue to transform workspaces with comfort, quality, and value.
officelogixshop.com (officelogixshop.com) has 17 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
17 approved reviews, newest moderated first
They sent me a terrible, clearly used product. I ordered a lumbar support with an adapter. They sent me a lumbar support with no tension, clearly faulty and already used. They also put it, already assembled, with no packing material, in a box barely big enough to contain it. Would have definitely gotten out of the box if any pressure had been applied to it during shipping.
By Diego
Sent me rubbish, scam. The replacement seat mesh for the Aeron has absolutely nothing to do with what is advertised. It's a cheap knock off with 0 tension, sagging without any weight applied to it and with sharp plastic edges (cut myself when picking off the box).
By JOAO RICARDO ABELLA GENRO J.
Customer support was really quick to address my international shipping concerns and helped me with securing a good rate. The chair itself is really good considering the price. Shipping to Canada took a bit of time but no complaints.
By AB L.
Bought the steelcase leap v2 from officelogix 5 months ago. This is the best addition to my chair. Best solution to support head and neck during long working duration.
By Eman T.
Great products and wonderful customer service.
By Hamza T.
Horrible, bad
By mansraak
Defective cylinder/base. No response to support email or calls during business hours. Requesting replacement under warranty, order number 20527. Ordered on 5/3/2026.
By Nicholas R.
The product is cheaply made and has quality issues. I tried to contact the customer support, but they are slow and not helpful at all. I do not recommend buying this this seller at all!!!! Avoid at all cost.
By Hao F.
