Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
NedzoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nedzo.ai offers an AI-powered voice agent designed to streamline communication for businesses, particularly agencies. It automates tasks such as lead qualification, appointment booking, and follow-ups, helping businesses increase client retention and scale efficiently. The platform is highly customizable, integrating with tools like GoHighLevel and offering features like live call transfers and CRM sync. Flexible pricing plans cater to varying business needs, from startups to large agencies, with 24/7 support. Trusted by clients worldwide, Nedzo aims to enhance results and efficiency through AI-driven communication solutions.
Nedzo (nedzo.ai) has 73 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
73 approved reviews, newest moderated first
Ivo did great job onboarding calls
By Sharon
Response from Nedzo· Apr 13, 2025
Thank you for taking the time to leave us such a fantastic 5-star review on Trustpilot! We're so glad to hear that Ivo delivered a great onboarding experience. Smooth and helpful onboarding is a top priority for us, so your feedback is wonderful to receive. We'll share your compliments with Ivo and the team!
Great onboarding process, Ivo assisted me throughout the whole process, can't be more happy! I had my first two appointments in the first 24 hours!
By Dennis
Response from Nedzo· Feb 19, 2025
Awesome to hear! We’re thrilled that Ivo made the onboarding smooth and that you booked your first two appointments within 24 hours. That’s a great start. If you ever need anything, we’re here to help. Wishing you continued success!
Verry nice and capable people. Was setup in no-time. Had to contact support one time for an issue but was caused by myself. After the issue was resolved I was up and running in no time. Was especially surprised by the follow up a couple of days later to check if everything was fine and if they could provide some help.
By Jeroen V.
Response from Nedzo· Feb 19, 2025
Thank you so much for your kind words! We’re glad to hear your setup was smooth and that our support team was able to assist you quickly. We always aim to go the extra mile, so it’s great to know the follow-up made a difference. If you ever need anything else, we’re here for you!
the concept is interesting but these guys are a long way to getting their stuff together, specially from the people helping you set up the agents. No idea what they are talking about. You bring an issue and they repeatably respond with something that has nothing to do with the problem. Waste of time and to sweeten the deal, they don't offer refunds for crappy service. Go somewhere else.
By Federico R.
Response from Nedzo· Mar 10, 2025
Thank you for your feedback. We’re sorry that you had a frustrating experience. From our records, the multiple calls you received happened because the same phone number—yours—had been added to your calling list several times, which naturally triggered repeated calls. Ivo, our co-founder, tried to clarify whether you had intentionally added yourself to the list, but we never received an answer to his questions. Without that information, we were unable to resolve the issue you reported. We understand your disappointment, but we hope you can appreciate that we genuinely tried to help once we realized multiple entries of the same number were causing the problem. We’d be happy to continue working with you if you’d like to revisit our service in the future and are open to assisting in any way we can so you get the best possible results. If you have any further concerns or questions, please feel free to reach out. Thank you again for taking the time to share your thoughts.
Ivo was amazing! he got me up to speed in no time and has me running on all cylinders. This is going to take so much off of my plate and allow us to sell more and help more people! Allaine has been awesome as well in chat support. Can't beat having the co founder personally walk you through the set up!
By Davone J.
Response from Nedzo· Jan 24, 2025
Thank you so much for your kind words! We're thrilled to hear that Ivo was able to get you up and running so quickly and that you're already seeing the benefits. Helping you free up your time to focus on selling more and helping others is exactly what we aim for. I'll be sure to pass along your compliments to Allaine as well – we’re lucky to have such an awesome team! It means the world to us that you appreciate the personal touch we bring. We're here to support you every step of the way!
Love everything about their Offer ! extremely useful and simple to use! It's allowing me to do so much more within my agency and for my client . Keep the good worck!
By Floyd M.
Response from Nedzo· Jan 24, 2025
Thank you so much for your amazing feedback! We're thrilled to hear that you're loving our offer and finding it both useful and simple to use. Knowing that it’s helping you do more for your agency and your clients truly means the world to us. We’ll definitely keep up the good work, and we’re here to support you every step of the way!
Great office assistant particularly for those that can't afford a secretary, probably more reliable dependable and polite than half the employees out there. Customer service has been great resolving any issues I've had in my development and start of the program. Allaine is always prompt and polite helping me with my issues I have encountered along the way.
By Mark S.
Response from Nedzo· Jan 10, 2025
Thanks for sharing your feedback! We’re thrilled Nedzo has been the perfect assistant for your business, and we’ll keep being there whenever you need us.
Glad I found this software. It is helping us grow our business every single day
By Kenneth
Response from Nedzo· Nov 16, 2024
Thank you so much for your feedback!
