Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
NedzoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nedzo.ai offers an AI-powered voice agent designed to streamline communication for businesses, particularly agencies. It automates tasks such as lead qualification, appointment booking, and follow-ups, helping businesses increase client retention and scale efficiently. The platform is highly customizable, integrating with tools like GoHighLevel and offering features like live call transfers and CRM sync. Flexible pricing plans cater to varying business needs, from startups to large agencies, with 24/7 support. Trusted by clients worldwide, Nedzo aims to enhance results and efficiency through AI-driven communication solutions.
Nedzo (nedzo.ai) has 73 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
73 approved reviews, newest moderated first
They just called me and wanted answers of Yes and no on purpose. Scam-like behavior. Beware!!!!!!!
By Arshak K.
Response from Nedzo· Oct 7, 2025
You opted in to one of our ads and received a phone call. After saying not interested you hang up, and our system marked you as not interested, as intended. We therefore never called you again.
Huge shoutout to Nedzo! They've been incredible to work with. Very knowledgeable, responsive and always willing to go the extra mile to make sure everything ran smoothly for us. They made this process stress-free. Definitely appreciated all their support. Couldn't have asked for a better team to partner with! Highly recommend them to anyone looking to level up with AI.
By Larissa V.
Response from Nedzo· Jul 14, 2025
Thank you for taking the time to share this. Knowing the rollout felt stress‑free is exactly the benchmark we aim for at Nedzo. We’ll keep staying a step ahead—whether that means optimizing the calling engine, fine‑tuning models, or jumping in when you need an extra set of brains. Your success drives our roadmap, and we’re looking forward to pushing the boundaries of AI voice together. If there’s ever a new capability you’d like to explore, just let us know.
the boarding process was not very well organized and left a lot up to the new user to figure out on their own how to operate this new technology and they claim to give you 400 free minutes but you'll never get the program working and those 400 minutes are gone. They never give them to. repeated attempts to reach out to Suport and never really resolved any issues. Don't count on this technology to get the job done for you. I'm just going back to making the calls myself it's much more reliable
By Marcello C.
Response from Nedzo· Aug 31, 2025
Thanks for sharing this, We’re sorry this was your first impression. We checked the name and email attached to this review and can’t find any support tickets, emails, or attendance at our weekly onboarding sessions. That tells us we never actually got the chance to help you get set up. We do credit 400 free minutes to every new account that finalizes their trial, and they only begin to decrease when calls are actually placed. If your account couldn’t place calls, those minutes should still be there; if they aren’t, we’ll re-credit them as soon as we can locate your account. We run free live onboarding every week and also offer optional 1:1 setup. When users join, we handle end-to-end configuration and make sure the first calls run smoothly. Skipping onboarding can make the learning curve feel rougher than it needs to be, but we’re here to remove that friction. We want to make this right. Please reply to our private info request here on Trustpilot with the email you used to register so we can verify your account, get you live, and ensure your minutes are active. If you’ve decided to move on, we respect that, but this isn’t the experience we aim to deliver, and we’re ready to fix it.
After using another company for 8 months, I made the switch to Nedzo.ai and I couldn't be happier. The difference in quality was immediately noticeable. There’s zero latency, the platform is incredibly intuitive, and the ease of use has saved me and my team a ton of time. Support has also been top-notch. Fast, knowledgeable, and genuinely helpful anytime I’ve had a question. If you're looking for a powerful, reliable, and seamless AI solution, Nedzo is the real deal. Highly recommend.
By BulletProof Real Estate A.
Response from Nedzo· Jun 15, 2025
Thank you so much for this incredible review! We're absolutely thrilled to hear that you're so happy with your decision to switch to Nedzo. It's fantastic to know that you've noticed the difference in quality, especially with zero latency and the platform's ease of use. Our team works hard to provide a powerful and intuitive solution, and your feedback lets us know we're on the right track. We're also delighted that you've had a great experience with our support team. We'll be sure to pass along your kind words. Thanks again for recommending us. We're so glad to have you as a customer!
Love the tool. By far one of the easiest most effective and affordable Voice AIs out there. We booked 70 calls in less than 3 months!!
By Kinza Z.
Response from Nedzo· Jun 15, 2025
Wow, thank you for the amazing review! Hearing that our tool is the easiest, most effective, and affordable you've found means the world to us. Booking 70 calls in less than 3 months is an incredible achievement, and we're so thrilled to have played a part in your success. Thanks for being part of our community!
The truth is these guys are great to work with and we are excited for the results to pour in!
By Dhillusmc
Response from Nedzo· May 23, 2025
Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience. We're thrilled to hear that you've had a great experience working with us. Building strong and collaborative relationships with our clients is something we value immensely. We share your excitement about the results and are committed to helping you achieve your goals. We look forward to continuing our partnership and celebrating your successes together! Thanks again for your trust in us.
i have had a good experience with nedzoai so far
By Gianni
Response from Nedzo· May 19, 2025
That's fantastic to hear! We're so glad you've had a good experience with Nedzo AI so far. Our team works hard to provide a positive and effective experience for all our users, and feedback like yours is always wonderful to receive. We appreciate you taking the time to share your thoughts. If you have any further feedback or questions as you continue to use NedzoAI, please don't hesitate to reach out. Thanks again!
They are a good company. The tool is straightforward to use and of excellent quality. The team is very helpful and I recommend using it.
By Jermaine H.
Response from Nedzo· Apr 23, 2025
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a great experience with our tool and that our team could be there to support you. It means a lot to know you found it easy to use and of top quality — that's exactly what we aim for. If you ever need anything in the future, we're just a message away. Thanks again for being a part of our community!
