Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
349 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hobby
neatandhandy.com (neatandhandy.com) has 349 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
349 approved reviews, newest moderated first
I am very happy Thanks
By Martin C.
The company claims to be shipping from a warehouse in Victoria but the tracking information is clearly from china so I guess this is doing drop shipping but also really deliberately lying about it? Product might still be fine but that’s a pretty big red flag
By Chris H.
Response from neatandhandy.com· Sep 21, 2024
Dear Chris, We only have the Mini Airbrushes and the VisionAid Magnifiers in stock in our Australian warehouse. There are many reviews from our Australian customers who confirm fast delivery. However, if you purchased other products including spare parts then we will ship them from our Hong Kong warehouse with fast shipping service and the packages usually get delivered within 5-11 working days. Apologies for the inconvenience. If you need any help with your order then please send us an email and we will be glad to help you. Kind regards, Neat and Handy Team
Fantastic, turned up quickly, have been struggling with my hobbies, painting miniatures, now can see clearly, love the light,can see all that detail, awesome product 😀
By Bruce P.
Nice mini airbrush, replacement needles and nozzles cause bubbles.
By Hans W.
Response from neatandhandy.com· Sep 9, 2024
Dear Hans, Glad you like the Airbrush! Sorry to hear about the issue. We did receive your email and replied to it with a delay due to Labor Day holiday here in the USA. Sorry about not responding quickly! However we have not received a reply from you yet. We will be happy to assist you as soon as we receive your response! Best wishes, Neat and Handy Team
My airbrush hose arrived as ordered in good condition.
By Jerry T.
Received it and it works fine ! 👍😁
By Hans R.
Fair price for the product. Reviews reflect the product well. Clear information about shipping, with the product arriving on time. Respons fast to questions, (keep your spam folder in mind tough ;-)). Questions answered correctly in good english. Downside would be the mails when you don't check out when you put items in your basket.
By MT
Everything fine.
By Ian
