Quick response and resolve
Quick response and resolve
By Randy
Response from Aloha by NCR Voyix· Jul 18, 2023
Thanks for sharing, Randy. We're glad our team could help you in a timely manner.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
672 reviews
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NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 36 reviews with 4 stars · Clear filters
Quick response and resolve
By Randy
Response from Aloha by NCR Voyix· Jul 18, 2023
Thanks for sharing, Randy. We're glad our team could help you in a timely manner.
Tech person was great. The wait for help was ridiculous. I called on a Friday and didn’t get any tech service until the following Thursday.I had to call twice and was told my case was urgent. Guess urgent means wait 5 days.
By Susan
Response from Aloha by NCR Voyix· Jun 14, 2023
Hi Susan, thank you for the feedback! We will relay your message.
Quick respond
By Daniel
Response from Aloha by NCR Voyix· May 31, 2023
Hi Daniel. Thank you for your sharing your experience with us! We're happy to hear your issue was resolved in a timely manner by our team.
Agent was knowledgeable, and quick to have the issue resolved.
By Erin
Response from Aloha by NCR Voyix· May 24, 2023
Hi Erin. Thank you for your sharing your experience with us! We're happy to hear your issue was resolved in a timely manner by our team.
The technician was great. He did a great job working with me and devising and implementing a strategy to solve the problem. The wait time for a response on a critical issue like the phones being down was a bit excessive, however. Our phones were down for at least 48 hours.
By Tim
Response from Aloha by NCR Voyix· May 24, 2023
Hi Tim, thank you for the feedback! We will relay your message.
The technician was extremely professional and helpful.
By Dave
Response from Aloha by NCR Voyix· May 24, 2023
Thank you, Dave! We're happy to hear our team was able to improve your POS operations.
The install went very well
By William
very attentive on the issue and solved it quickly
By Joe T.