Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
239 reviews
Navicore SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navicore Solutions is a national leader in the field of nonprofit financial counseling. What sets our organization apart is the quality and depth of our counseling model, as well as our longstanding commitment to acting in the best interest of our clients. We provide compassionate counseling solutions to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention and housing. A national 501(c)(3) organization, Navicore Solutions operates 11 offices in 11 states nationwide and our certified counselors assist more than 100,000 consumers each year through in-person, telephone and Internet counseling across the United States.BBB A+ Business Since 1991 · 100% Certified Counselors · Call 1-800-992-4557
Navicore Solutions (navicoresolutions.org) has 239 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
239 approved reviews, newest moderated first
NAVICORE HELPED ME FEEL LIKE I COULD GET A HANDLE ON MY DEBT AND WORKED WITH CREDITORS TO GET MY PAYMENTS DOWN WHERE i COULD ACTUALLY AFFORD TO MAKE THEM AND AVOID ALL THE LATE FEES
By Katrina W.
Response from Navicore Solutions· Sep 19, 2022
Thank you for taking the time to rate us.
My bills are always paid on time. Navicore Solutions was the best decision I have made so far.
By Rina
Response from Navicore Solutions· Sep 19, 2022
We appreciate you as a client, thank your for your review.
Not sure why I'm getting this survey. I have been in the program 2 years now. So far I have not seen my debit go down hardly at all. I was told in 3 years I would be debit free I hope they are true to their word. I would think this survey would better serve the company if it was asked at the end of the 3 years. Right now I can not give a very positive review as I'm not very far out of debit.
By Christine
Response from Navicore Solutions· Sep 20, 2022
Hi Christine, We are sorry to hear that you are unsatisfied with Navicore Solutions’ service. Navicore has been helping individuals and families get out of debt for over 35 years. The quality of our counseling model combined with our relationships with creditors and community partners helps to provide an achievable process for our clients to become debt free. We will have a customer service representative contact you to review your debt management plan and address any concerns you may have. Thank you.
sorry am not a good writer but thanks for you help
By Kenneth McComb I.
Response from Navicore Solutions· Sep 14, 2022
Thank you for taking the time to provide a review.
I needed to update my checking account information, although it wasn’t as easy as everything else I had to update, the staff was friendly and it got done quickly.
By Amy
Response from Navicore Solutions· Sep 14, 2022
Thank you for sharing your experience with Navicore, your feedback is valuable to us.
I've never had to worry about bills being paid on time with Navicore Solutions...AND I'm almost PAID in FULL>
By Maria
Response from Navicore Solutions· Sep 14, 2022
Congratulations on almost completing your DMP, we are very happy to be a part of your financial journey.
You guys have been great to me. Just waiting to get it paid off.
By Janice
Response from Navicore Solutions· Sep 14, 2022
We are very happy to be a part of your financial journey. Thank you for your review.
I auto draft my payment and I never worry about missing a payment. My credit score is above 730 and it keeps going up. This was a great solution to my credit card debt. Thank you,
By Teresa
Response from Navicore Solutions· Sep 14, 2022
We appreciate you as a client, thank you for your feedback.
