Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
239 reviews
Navicore SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navicore Solutions is a national leader in the field of nonprofit financial counseling. What sets our organization apart is the quality and depth of our counseling model, as well as our longstanding commitment to acting in the best interest of our clients. We provide compassionate counseling solutions to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention and housing. A national 501(c)(3) organization, Navicore Solutions operates 11 offices in 11 states nationwide and our certified counselors assist more than 100,000 consumers each year through in-person, telephone and Internet counseling across the United States.BBB A+ Business Since 1991 · 100% Certified Counselors · Call 1-800-992-4557
Navicore Solutions (navicoresolutions.org) has 239 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
239 approved reviews, newest moderated first
Ms Watson (Aquisha? sp.) was so helpful. Her knowledge, empathy and encouraging words meant so much to me. They were words of hope! The process was seamless and almost painless :)
By Marlyd A.
Response from Navicore Solutions· Sep 27, 2022
Thank you for sharing your feedback. We are glad to hear that our team’s performance exceeded your expectations and we will make sure that Akilah receives the recognition she deserves.
Me contactaron para un reembolso y el mismo se efectuó excelentemente.
By Juan M.
Response from Navicore Solutions· Sep 26, 2022
Gracias por tu reseña.
No encontré una solución. No hay opciones viables. Sigo con el problema.
By Humberto
Response from Navicore Solutions· Sep 28, 2022
Hola Humberto, nos gustaría agradecerle por brindarnos su opinión sobre su experiencia con Navicore Solutions. Lamentamos que no haya podido encontrar una solución con Navicore que se ajuste a sus necesidades. Le deseamos éxito con sus planes. Si necesita más ayuda, no dude en comunicarse con nosotros al 1-800-772-4557.
The agent never got back to me even though I called 3 times. We went another direction
By Connie
Response from Navicore Solutions· Sep 26, 2022
Hi Connie, We’d like to thank you for providing feedback on your experience with Navicore Solutions. We are sorry to learn that your contact with our organization did not meet your expectations. We strive for excellent customer service and will review your situation. We wish you success in your financial journey. Should you need further assistance, please feel free to contact us at 1-800-772-4557.
Customer service is so helpful
By Yolanda
Response from Navicore Solutions· Sep 26, 2022
Thank you for taking the time to leave a review.
It’s being a good experience so far
By WENDY
Response from Navicore Solutions· Sep 26, 2022
We are happy to be a part of your financial journey. Thank you for the review.
My experience with Navicore Solutions has been a life saver. Whenever I had a question that needed answers Debbie would always have the answer. Great customer service. Thanks for all your help
By Renee
Response from Navicore Solutions· Sep 26, 2022
We appreciate you as a client. Thank you for rating us.
So helpful and gave me peace of mind to help me consolidate and get my debt paid. So grateful!
By Regina
Response from Navicore Solutions· Sep 20, 2022
We are happy to be a part of your financial journey, Regina. Thank you for your review.
