Above and beyond customer service
Nav is awesome Best costumer service ever and professional and you can describe there customer service as above and beyond
By Ben
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
537 approved reviews, newest moderated first
Nav is awesome Best costumer service ever and professional and you can describe there customer service as above and beyond
By Ben
Nav has great service and very fast response time every time I’ve called and had an issue
By Javarie Y.
Customer Representative was patient and knowledgeable to what I was searching for
By Jacquelyn O.
I like this company and I’m looking forward to working with them.
By Real Estate P.
Joe was super helpful and kind. I truly appreciate his customer service!
By Shameeka C.
I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.
By JC
Nav card is a scam charged me 111.79 I didn't even purchase nothing. My card is canceled and they're still trying to charge me. Check your account
By Costillo H.
Everything is good
By Alusine T.