It’s a pure scam
It’s a pure scam selling defective products and then charging u 95% of the price for „cost of return“
By Kaito Kid N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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453 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
453 approved reviews, newest moderated first
It’s a pure scam selling defective products and then charging u 95% of the price for „cost of return“
By Kaito Kid N.
I needed to cancel an order shortly after placing it, and Native Union's support team responded very quickly and cancelled it without any hassle, even though their policy usually doesn't allow cancellations. Really appreciated the fast and helpful response. Great experience overall, and it gives me confidence for future purchases.
By Sam F.
Response from Native Union· Aug 25, 2026
Hey Sam, We occasionally love bending the rules and pulling off smooth order rescue operations before our systems even realize what happened! Our support crew moved at absolute light speed to get that sorted out for you without any fuss. Saving your shopping day makes our whole team celebrate. We will be standing by in full superhero mode for whenever you decide to grab some gear again.
The products are very nice, functional and good looking. The service is also great. Wrongly shipped product was very quickly exchanged and left me with the feeling that customer counts! I will definitely buy again
By Herr Martin K.
Response from Native Union· Aug 25, 2026
Hey Martin, We activated supercharged warp speed the moment that mix-up happened just to get the right stylish gear straight into your hands. Proving how much you matter while keeping your tech looking fabulous is our team's favorite daily sport. We already have the red carpet polished and ready for your next visit!
ORDERED AND PAID FOR SIX BATTERY POWER BANKS. ADVISED OF DELIVERY AND THAT THE PRODUCTS WERE ON THEIR WAY. SUDDENLY MY ORDER WAS CANCELLED. CHECKED THE WEBSITE AND THOSE PRODUCTS I ORDERED WERE STILL IN STOCK. WHY DID NATIVE UNION CANCEL MY ORDER?
By Howard
Great product, the pop cable, as usual. It was easily ordered and quick delivery .
By Adrian H.
Excellent quality and design. The cases and accessories fit perfectly and provide great protection for the iPhone, iPad, and AirPods. The materials feel very premium. Highly recommended!
By David
Loyalty club!!!! Great product!!
By Lily M.
Great design, great quality 👌🏼
By Pedro R.