Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,650 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Native Remedies is the market-leading brand of natural remedies specially formulated to offer a complete solution for holistic health and wellness. With over 300,000 customers worldwide and more than 250 herbal remedies and homeopathic remedies, we’re confident that you’ll find the holistic health products you need.
Native Remedies (nativeremedies.com) has 2,650 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,650 approved reviews, newest moderated first
I am a repeat buyer of uti free from Native Remedies, for my cats. Ive been buying rom them for about 4 years now. My products are shipped quickly, have a great "buy 2 get 1 free" offer & most importantly helps me keep my cats healthier.
By CONNIE E.
Product works GREAT. So thankful we found it. Shipping was good and timely. Every bit of the experience was great.
By JENNA S.
I should have received my order 3 days ago and I still have not received it. I hear it's a great product but I would have no idea because it's MIA
By KIM
Response from Native Remedies· Nov 25, 2015
Dear Kim, Thank you for your review. We have reviewed your order and show that it was delivered on 11/20. If you have not received the order, please contact our customer service at 1-800-683-1235 and we will be able to assist you further. We hope this will be of help to you and we apologize for any inconvenience. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
The company handled my purchase professionally, but the product did not work. I purchased Focus Formula for my teenage son who has issues with not staying focused on homework and other tasks. He is often forgetful and his grades have been suffering because of these issues. I gave him the drops faithfully for 2 months before giving up on them. Did not notice any difference in his attention span... none!
By JAN
Response from Native Remedies· Nov 27, 2015
Dear Jan, thank you for your review. We are very sorry to hear you were unhappy with the item(s) you received. We have passed along your comments regarding this item’s quality to the appropriate department for further consideration. If you should ever be less than satisfied with an item(s) you receive, you may return them for an exchange or a refund with in 1 year. We apologize for any inconvenience this may have caused and hope this will be of help to you. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
Last week my cat was very sick, I purchased PetAlive® FCV ProtectT Spray. I needed this product to treat his cough, sinus, and hard breathing. Due to emergency, I chose the express shipping which cost me extra $19.99, to get the "Next Day Delivery" guaranteed by the website. I paid on Nov. 12th, and I estimated that the product would be delivered by or on 14th. But unfortunately, when I track the order status, I never saw the company shipped it the next day. I finally saw the company sent the shipping notice to the carrier at the night of 14th, which was 2 days after I paid, and I ended up receiving the product on 16th. I called the customer service on 15th complaining the delay of the delivery, I got the apology and the refund of the charge for the express delivery. This company does not keep their promise on the shipping timeline, because they do not realize that any delay of the delivery could damage a pet's health, even cause a pet's death. This is not just the time issue, it is the issue of their business ethics. I was angry and asked the customer service to give a serious warning to their shipping department, telling them that if they do not care about a pet's life then they shouldn't be in this business. I will not buy any medicine from them in the future.
By Lily H.
Response from Native Remedies· Nov 20, 2015
Dear Lily, Thank you for your review. As your order was placed after 9 pm on a Thursday the 12th we were not able to have the order shipped until the next day, Friday the 13th when our warehouse was opened. As UPS overnight does not ship on weekends, the order could not be delivered until Monday the 16th. To have an order shipped the same day it is placed with overnight shipping it needs to be placed before 1 pm CT as stated on our website, because of the time the order was placed we were not able to have it delivered with the UPS until Monday. We hope this information is of help to you and apologize for any inconvenience. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
I always shop Native Remedies for their homeopathic pet remedies. They have the largest selection and best prices. Long time customer!!! Very satisfied!!
By SAMANTHA
Excellent!!!!
By JAQUITA W.
Both Ease Sure and the Muscle and Joint products have worked on my Lab who has severe arthritis and occasional seizures.
By MICHAEL N.
