Josh was very kind and patient
Josh was very kind and patient while trying to figure out my payment. He was very informative and helped me figure out the issue quickly. Thank you!
By Lydia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
2,300 approved reviews, newest moderated first
Josh was very kind and patient while trying to figure out my payment. He was very informative and helped me figure out the issue quickly. Thank you!
By Lydia
Cheryl from customer support was able to clarify and confirm all my questions timely. I’m pleased of her responsiveness, patience and understanding.
By SM
Very responsive to every question I asked. 1st rate customer service!!!!
By Michael F.
Enjoy chatting with carlo explained everything to me
By Jackie G.
I am an existing patient and my second shipment was scheduled to arrive when I would be gone for vacation. Carlo assisted me in getting my order expedited, shipped two day air and hand delivered to the UPS store. It arrived the day before I leave perfectly! Thank you Carlo for going above and beyond to help me!
By Kari M.
Carlo was very helpful in helping me get my shipment date for my GLP-1 changed. Great communication skills. Thank you, again.
By Richard H.
Chris was extremely helpful in responding to my inquiry and kept me informed throughout the process. This is great customer service.
By Cb
I’ve had a wonderful experience thus far, Carlo has been great answering all my questions in a timely manner. I’m very excited to start my journey!
By Vanessa C.