Quick response to my questions
Quick response to my questions
By Kevin L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
2,300 approved reviews, newest moderated first
Quick response to my questions
By Kevin L.
I reached out to the Support team via the chat feature because I wanted to get my next delivery moved up by a week to make sure I didn't run out of Tirzepatide. There was a message that said the team was out and would get back to me on Monday (this was currently a Saturday). However, within an hour or two I received a response from Elwin, and he was able to update my shipment right away. Elwin was super nice and efficient with my request! It was a nice surprise to get it handled right away.
By Jenny F.
i love nativemed! ive lost almost 50lbs. elise and the rest of her customer service team members are always so helpful and responsive! thanks elise! highly recommend nativemed.
By SC
I am just starting my journey with NativeMed. I had a concern about the shipping and immediately received a text response with a thorough explanation from Elwin. Elwin was courteous, prompt, and addressed all my concerns.
By Lorraine S.
Elise was very helpful assisting me today. I referred a friend and received a credit. Elise was on it and credit processed in no time! She is always extremely helpful and it is greatly appreciated!!
By Lynn M.
Very quick and accurate reply
By Yolanda M.
Muy buena atención rápida y eficaz respuesta , gracias Elwin por su atencion
By Diana C.
Great communication. Very satisfied with product. I would recommend NativeMed 100%. Thanks especially to Cheryl for making my experience truly satisfying!
By Donna W.