Elise made my experience the best
Elise made my experience the best. She was so helpful and quick to respond.
By Mia K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
2,300 approved reviews, newest moderated first
Elise made my experience the best. She was so helpful and quick to respond.
By Mia K.
I have been with NativeMed for a few months now and the communication (Josh was great!) and service provided has been flawless. I look forward to remaining with them on my health journey.
By Mari Weese C.
I reached out via the chat function on the NativeMed site because I was concerned about the timing of my shipment, and knew that I'd be going on vacation the following week and not home to receive it for a couple weeks. Josh responded to my request for support, made sure the order was processed, and then pinged the pharmacy to expedite filling the order so that it could arrive before I leave. He kept me updated through the entire process and was really great. It's been a while since I've experienced such smooth and helpful customer service from a company, and I really want to commend Josh and NativeMed around this interaction.
By Lynne B.
The company has been pretty responsive to my questions and needs. Maria was super helpful and very professional. She followed up with me to make sure everything was satisfactory.
By Jordana S.
I absolutely love NativeMed and Dr. Novah! The team is amazing, everything is clearly labeled, it’s straight forward, and I have little to no side effects. 10/10 recommend!
By Margaret D.
Wonderful customer service for a first time user of online meds. Addressed all my questions and followed through. Most professional!!
By Christina S.
Great customer service. Novah helped me get started on the right medication and dosage. She has been very helpful and quick to respond to all my questions. Thank you
By Mary
Customer service is very responsive. So far I'm happy!
By Tara