Easy Peazy
Easy Peazy, Josh made the process easy to refill early due to going on vacation. Been at it for 3 months and doing well. Thanks for all the help
By MrMedicchip
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
2,300 approved reviews, newest moderated first
Easy Peazy, Josh made the process easy to refill early due to going on vacation. Been at it for 3 months and doing well. Thanks for all the help
By MrMedicchip
Worse Customer Service. I place my order and they made mistake to put wrong dose. I sent them email, sent message through the chat and called. No response. On their website it says you can cancel order in 24 hours. So, I was able to get hold of them at 1pm. They are saying, sorry we can't cancel it. We already sent order to pharmacy. Second, I change my dose on website, but it keeps changed it from 10 to 5 mg. Seriously? They have glitch on their website. NOT LEGIT COMANY!!! GOOD COMANY HAS OPTION TO CANCEL YOUR MEMBSHIP ON WEBSITE. IN NATIVEMED only you have to sent email.
By Marina V.
The only reason for the 4 stars and not 5 is that we've had a little snaffoo with the dosages for my second set of vials. However, Cris from NativeMed stuck with me, helped me get the order correct, resent the correct vials, etc. Cris gets 5 stars!
By Sarah Swift D.
Elwin was so helpful and responsive. I was worried my medication was not kept at the right temperature during shipment and he went above and beyond to contact the pharmacy to ensure my medication was safe to take. I appreciated the extra effort and the reassurance.
By Jennifer H.
Great customer service. Thanks, Maria!
By YVONNE P.
Elwin was amazing! The process was smooth and the customer service was exceptional! I have used Native before with great success and honestly you can not find a better price, not only for the product but for the immediate response of customer service if needed. I have a friend who used Refills and got a bad batch. She has been trying for months to get a hold of someone.
By Terry G.
Elwin answered all my questions fast and very informative
By billie M.
Elsie was great in handling my request. She responded quickly and with info that I needed
By wendy E.