Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
743 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
743 approved reviews, newest moderated first
Great printing service with reasonable prices and good quality. Received great warranty support from Tara.
By Kreutz
Response from Nations Photo Lab· Mar 11, 2026
Hi Kreutz, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
I needed help changing my address and retroactively applying a discount. They got back to me immediately and remedied both issues!
By Soreh
Response from Nations Photo Lab· Mar 11, 2026
Hi Soreh, Thank you for the five stars! We're always here to help you preserve your memories. Have a wonderful day!
The representative I emailed with, Tara, was very helpful in understanding what issue I had with my print and helped look for a better resolve. She helped me understand the image quality issue and worked to offer reasonable solutions. We have printed with Nations Photo lab many time for graduation picture etc and have always been satisfied. It’s great to know they work hard to make sure you’re happy with their product.
By Darla K.
Response from Nations Photo Lab· Mar 10, 2026
Hi Darla, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
Had an issue with print and Tara Smith solved it super fast thanks.
By KAYUI INU S.
Response from Nations Photo Lab· Mar 10, 2026
Hi Kayui, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
Erica at Nations Photo Lab guided me step-by-step in the process of selecting over 600 photos (a five week trip to India) to have printed. I was a novice at using NPL's website, and her assistance was so helpful. She figured out what I was attempting to do, and helped me when I got stuck by letting me know how to complete the various steps. She was considerate, didn't mind how long it took me (!) to figure something out. She graciously ensured that I was offered the code to be able to get an additional 10% off my order. The kindest (and most patient) thing she did was to not give up when I actually had forgotten which email account I used for the library of my photos! She tried the accounts, and we finally found the photos! I lost the window with the 10% discount code she generated for me, and she re-found it and emailed it to me. Absolutely stellar customer service!
By Deb Hopper, P.
Response from Nations Photo Lab· Mar 10, 2026
Hi Deb, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!
Tara did a great job solving my issues and even took the time to contact production to figure out when my project will be completed.
By Traci L.
Response from Nations Photo Lab· Mar 10, 2026
Hi Traci, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
David explained what may have happened when I ordered to cause the issue I had with envelopes and made sure the envelopes I needed were being sent.
By Chris H.
Response from Nations Photo Lab· Mar 9, 2026
Hi Chris, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
Switch my address from default one to second home My mistake and they promptly corrected it. Great customer service from Ricky and team
By mike A.
Response from Nations Photo Lab· Mar 9, 2026
Hi Mike, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Ricky Der!
