Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
743 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
743 approved reviews, newest moderated first
David responded timely to my concern and immediately offered a solution without me having to request it!
By Scott L.
Response from Nations Photo Lab· Mar 26, 2026
Hi Scott, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
Erica answered my email so I didn't have to be on a conversant trying to get a live person on the line. It was easy and non-stressful and she replied to me quickly; I didn't have to wait or email again. Also, she completely resolved my issue with no hassel.
By Nita T.
Response from Nations Photo Lab· Mar 26, 2026
Hi Nita, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!
Ricky was fast, prompt and professional with my address correction!
By Ian W.
Response from Nations Photo Lab· Mar 25, 2026
Hi Ian, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Ricky Der!
I was confused about how to hang my 12x18 metal print. I called Nations and Brandon mentioned that the part I wasn't seeing had been taped to the back side of the cardboard mounting the picture, itself. THAT had not occurred to me. I went out to the trash (we had already thrown out the box) and VOILA! The mounting board!! Great save, Brandon, thanks a bunch!
By R. Jack R.
Response from Nations Photo Lab· Mar 25, 2026
Hi R. Jack, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!
Tara was quick to realize why I hadn’t received my print. She figured out that it was sent “ground” to Hawaii which means it went by a ship and would take 4-6 weeks. She made it right by sending a new print via FedEx. Thank you so kindly! Marilyn Rose
By Marilyn R.
Response from Nations Photo Lab· Mar 25, 2026
Hi Marilyn, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
I received some photos that to me seemed to be too dark. I contacted Nations Photo Lab about the issue.I have been very satisfied with the support I have received from David and the excellent customer service. My issue has been resolved quickly and professionally.
By MATT
Response from Nations Photo Lab· Mar 24, 2026
Hi Matt, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
All of my questions were answered. We lost our phone connection and nations called me back! Was very appreciative. Looking forward to seeing how my prints come out as they are of paintings. Based on guidance provided I am hoping the color match will be good. Thank you !
By Karen B.
Response from Nations Photo Lab· Mar 24, 2026
Hi Karen, Thank you for the five stars! We're always here to help you preserve your memories. Have a wonderful day!
Allison was knowledgeable, couscous, patient and was not in a rush.
By Allen B.
Response from Nations Photo Lab· Mar 24, 2026
Hi Allen, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Allison Bittner!
