nationsbenefits.comReviews of nationsbenefits.com

NEGATIVE 10 STARS.Absolutely HORRIBLE! Missing items in shipment. When I complained customer service said they would NOT send missing items or credit me missing items. When go to local drug stores no items are eligible. Total scam. Contact your insurance company and complain to the BBB. Won't help much but at least others will know how bad Nationsbenefits is.

This company runs like a racket! Really don’t deserve 1 star. To allow them as a benefit is a joke. They cost me more money every time I use the OTC benefit. I would advise people to be knowledgeable about this so called benefit for Price Gouging, limited use, making purchases which are charging surcharges and not getting refunds when the surcharges “should” be reversed back to the participant, especially when the participant is paying out of pocket! Be leary of Nations Benefits and associated stores such as Albertsons/Randall stores. If you have a dispute with these providers you get no response from them. I will not sign with this OTC benefit again until changes are made. Seniors on limited income sources are being taken advantage of, period! Someone at the FTC should look into their Over the Counter program. Shameful!!!

the online store is a rip off with double prices and the stores i am supposed to be able to use it in don't except it!

The utilities benefit worked without a hitch, although they made it effective on October 1, so I lost out on a 3rd Quarter benefit by 1 day...although they had the doctor's okay on September 29. The OTC is a real hassle, unless you want to purchase from the catalog ($4.50 for 8 oz. of hydrogen peroxide vs. $1.00 for 32 oz. at Walmart). So far, Equate hydrogen peroxide, Equate multivitamins, Equate omeprazole, Listerine mouthwash and Dr. Scholl's orthotics are the only things that pass the checkout test. Despite the app confirming eligibility, turmeric, fish oil and vaporizer were not qualified. According to Nations Benefits, it's because Walmart isn't inventorying items as OTC. My advice to Nations Benefits: take the business away from Walmart if they don't appropriately classify OTC products! And knock off the highway robbery in your catalogs!!! Meanwhile, I have 5 pair of shoe inserts, 3 42-packs of omeprazole, 2 bottles of hydrogen peroxide, 2 huge bottles of Listerine mouthwash and a 420-count bottle of multivitamins with an expiration date about 390 daily doses away. I have no idea how many shoes I'm going to need to buy in the next year for all of the Dr. Scholl's I'm going to have to buy!

My partner and I signed with Anthem insurance last year; our plan includes the NationsBenefit OTC card. Until a few days ago, everything was working at certain approved local stores, and then suddenly both cards stopped working. The CSR advised us to try other approved stores; nope, not working there, either. Another CSR suggested we use the local store's delivery services (at a cost of $8.50) or buy through NB's online portal which charges higher prices for brands we don't buy. No other solutions offered. We've effectively lost our monthly benefit.

I can no longer use it at my local hyvee very disappointed. Walmart has nothing but spoiled and rotten meats, fruits and vegetables

Eliminate good stores you can buy such as HEB so they can keep selling at high prices and poor services. Inquiring will put on hold on the phone forever hopefully you would hang up. Crooks. Poor uses of medical advantage debit card funds.

When scanning their app the item is covered at checkout not covered. I was advised from a NB rep to go to numerous stores to try and purchase the item. I asked for a list of eligible items, was told there is no list. Prices on their website 3 times amount as in store. Will not be renewing Geisunger insurance if they keep them.