It was good
It was good. Also, responded to similar survey just following move, 4 months ago.
By A H L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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81 reviews
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National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.
National Van Lines (nationalvanlines.com) has 81 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
81 approved reviews, newest moderated first
It was good. Also, responded to similar survey just following move, 4 months ago.
By A H L.
The service and professionalism of your team members was excellent. If I had any issues at all, it would be that your team arrived 35 mins early at the delivery location and WE we not ready for them. All parts of the process, from initial communication to packing to loading to delivery and setup was carried through in the most efficient and courteous manner. KUDOS to the entire team!!
By John
Mike coordinated the move with me and was very kind and prompt. He and his team were careful and efficient and put my mind at ease. This was by far the best moving experience I have had. Highly recommend!
By Kristin
The service was good….not great. Lost the first driver to Covid….after finding another driver…..the arrival of our household goods was now delayed. After receiving our goods…..I noticed the corner of an antique dining table was damaged. After pics were taken and the company was informed. They we’re quick to respond for repair of the table as well as compensation for the delayed delivery. All and all….I was very impressed with the professionalism and would refer them in the future! Thank You
By Karen
Excellent service from the initial call thru the set up process. Very professional. When it came time to load up the the truck this crew was very careful and respectful of our possessions. The delivery was on the day they confirmed and again the crew on the delivery side was amazing. I would highly recommend them to anybody considering a out of state moving service.
By Bob
Everything went very smooth. The truck arrived as scheduled and everything was delivered in a very professional manner.
By Tracy
I loved the crew that packed and moved our household. Not without a miscommunication or two, but our job was overwhelming (to us, anyway) and they handled most of it seamlessly.
By Elizabeth
Great service. The move went smoothly. All belongings delivered without a snag.
By CH