Disappointing
I have just had a carpet fitted to my hall and stairs. February 2021 despite ringing several times 2 small jobs left to do HAVE NOT BEEN DONE.
By Michelle C.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nash Floors is a full service flooring retailer from product selection to installation for carpet, hardwood, vinyl, ceramic tile, laminate, hardwood refinishing, custom rugs. cork and bamboo.
Nash Carpet One Floor & Home (nashfloors.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
25 approved reviews, newest moderated first
I have just had a carpet fitted to my hall and stairs. February 2021 despite ringing several times 2 small jobs left to do HAVE NOT BEEN DONE.
By Michelle C.
The floor work was done carefully, with good attention to detail, but also as expeditiously as possible, essentially in one day. The three-person crew worked very well together, and they were courteous as well. They were very appreciative of the ample amount of bottled water I supplied to them on a day that was warm, even though the condominium is well air-conditioned. They were also courteous.They came back the following day for a quick but important finish to the job. My great appreciation to them! Gary Lawson
By Gary L.
Response from Nash Carpet One Floor & Home· Sep 19, 2018
Hi Gary, thank you so much for choosing Nash Carpet One for your latest project. We're so glad to hear that our team was kind and professional throughout every step of this process and will pass along your kind words. We can't wait to work with you again in the future!
Couldn't be happier with our new carpet, installation and service along the way.
By Meg
Response from Nash Carpet One Floor & Home· Sep 7, 2018
Hi Meg, we're glad you had a great experience with us and that you're loving the new carpet. Thank you for reaching out and we look forward to being a part of your next flooring project!
Well done, carpet looks very good! Took an extra A.M. to finish the job. Cleaned up carefully!
By Alan F.
Response from Nash Carpet One Floor & Home· Aug 8, 2018
Thank you so much for sharing these kind words, Alan! We hope you continue to love your carpet and can't wait to work with you again!
They showed up on time and did good work in the time they said. When I had a trouble spot on the hardwood floors they refinished, they quickly fixed the area and my floors look beautiful. I’s definitely use them again!
By Charlotte
Response from Nash Carpet One Floor & Home· Jul 13, 2018
Thank you, Charlotte, for sharing your experience! We're thrilled to hear you were so satisfied. Please let us know if there are any concerns or have any further questions, don't hesitate to reach out to us at phone number (301) 230-5609, we look forward to working with you again!
Excellent experience with Chris Nash in the show room and top quality installation.
By Pam S.
Response from Nash Carpet One Floor & Home· Jun 1, 2018
Thank you, Pam, for taking the time to share the quality of your experience with us! We hope to see you again soon!
The communication with Nash Carper One Floor and Home was not good. Because I was working with a contractor they did not communicate me, even as far as to let me know what day and times of installation. The floors however are very nice and the installation team was fantastic.
By Meghan C.
Response from Nash Carpet One Floor & Home· May 15, 2018
Hello, Meghan. This is concerning for us to hear because at Nash Carpet One Floor & Home we always want to give the best experience possible. Would you mind giving us a call at (301) 230-5609 so that we can discuss any concerns you still have? We look forward to speaking with you and looking into this further.
Excellent service with great attention to detail in repairing a partially damaged hardwood floor and blending in the stain to match the existing wood floors. Top marks for Nash!
By Stephanie
Response from Nash Carpet One Floor & Home· May 2, 2018
Thank you, Stephanie, for taking the time to share the quality of your experience with us! We hope to see you again soon!