Worst everrrr
Re home mortgage refinance Costco referral, identical experience to other reviews, three month plus purgatory waste of time, feel sucker punched
By Southern Calif home O.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
16 reviews
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Headquartered in Kansas City, MO, North American Savings Bank (NASB) is a full-service bank offering a variety of banking and home loan products.
North American Savings Bank (nasb.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
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Re home mortgage refinance Costco referral, identical experience to other reviews, three month plus purgatory waste of time, feel sucker punched
By Southern Calif home O.
NASB is awful. Believe the bad reviews. Picked them from the Costco program in August and they couldn't get a simple refi closed by mid-Dec.
By Scott K.
Please save yourself time and headache when refinancing and avoid NASB. They lure you in with a low rate and fees, but the underwriting requests are over the top. Despite a credit score >800 and a home mortgage less than 1x annual income, NASB was unable to close a refinance within 100 days. I have used multiple banks for mortgages and refinancing and NASB was by far the worst.
By Joseph K.