Customer service is always bad at the…
Customer service is always bad at the Hanover location. They make you feel like you are bothering them when you try and shop/checkout.
By JENNIFER
Thursday, November 5, 2026 · Customer reviews of US businesses
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780 reviews
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Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
780 approved reviews, newest moderated first
Customer service is always bad at the Hanover location. They make you feel like you are bothering them when you try and shop/checkout.
By JENNIFER
Great service, great people!
By KYLE
I had the pool installed in July 2019 and used it for a month before closing it. Since then it has been leaking. I refilled it but it is now down to less than 14 inches. I called the store and they offered to sell me a patch kit. I cannot see any holes but the seam is at the bottom of the liner. I would like the liner replaced
By KEVIN
Love the Swansea store. Great people.
By WAYNE
Bought our 18’ Quest above ground pool last year. Namco did an awesome job from purchase to delivery to installation. We couldn’t be happier with our purchase and recommend Namco to anyone looking for an above ground pool.
By KATHY
Friendly, helpful, knowledgeable.
By NICOLAS
Namco will have everything u need not just for the pool but also lawn,deck & so on its a very good place to shop.
By JOAN
Jamie and Brian are awesome. I dealt with them at the Manchester store. I wrote a google review, too.
By Matt