Never got my order and they said they…
Never got my order and they said they couldn’t issue a refund. Filed a dispute with PayPal and they wouldn’t refund me either. The most I ever spent on athletic clothing too :/
By Amanda S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
89 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namarie is listed under Personal Care.
Namarie (namarie.com) has 89 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 78 reviews with 1 star · Clear filters
Never got my order and they said they couldn’t issue a refund. Filed a dispute with PayPal and they wouldn’t refund me either. The most I ever spent on athletic clothing too :/
By Amanda S.
I placed a "preorder" in August 2025--items were supposed to show up in the fall...which kept getting delayed and delayed....eventually they communicate that they will get orders out prior to Christmas. Never happened for me. Then they're in a lawsuit with Shopify and I'm getting refunded. Never received a refund. March 2026 I stalk them and find out I'm not getting refunded. They blame it on Shopify. My credit card company won't do a dispute since the window of 60 days has been long gone. I'm out $260. VERY UPSET.
By Chelsey N.
I ordered a coat for £39.99. Because their sizing structure is strange it was too small. I contacted them for instructions on how to return it. It took many emails from me to get replies which told me nothing. There were veiled hints about the return window about to close - which was their fault as they didn’t reply to my emails. The best I could do in the end was an of 40% off if I re-order a different size and I get to keep the coat I’ve got - for which I’ve paid full price - and which I can’t use!
By Pamela R.
They lied to everyone for months saying that Shopify was the problem etc and we all believed. My refund never arrived of $436.
By Ra S.
Do not order!!!! They took my money then sent me an email saying the order was cancelled and I would be refunded. They charges me on 12/1 and still have not refunded me. For an order they couldn’t fulfill.
By Tiffany T.
Horrible, untrustworthy company that stole over $200 of my hard earned money. I got rid of all my “toxic” exercise wear awaiting my multiple “pre order’s” from this company which I never received! Now, they are unable to refund my money! I am devastated as I cannot afford this loss! I was one of the customers who helped them earn the minimum order for them to not close business! And now this!
By MrsALS
My original order summer 2025 was a preorder. When I inquired about an ETA, I was reminded that it was a preorder and it would ship end of Oct 2025. Shortly after that began their crusade to get 1,000s of orders in to support the product manufacturing and shipping overseas because they were struggling to keep the business running and needed money to get the orders out. RED FLAG. My mistake for not requesting a refund on the spot. My order eventually showed up at the end of December 2025. The pants didn't fit, so I went on the website and requested a return for an exchange. They approved my return, sent the shipping label and allowed me to send the product back. Approx. two weeks after shipping the pants back to them, I start getting emails saying that my return is expiring... I've been sending inquiries ever since to ask where my exchange is and I'm getting auto-responses saying "thank you for contacting us... please allow 48 business hours for a reply"... My return was delivered to them, so now I am out the product and the money and they have disappeared. Website and Instagram pages do not exist. No one to call. I am frustrated and disappointed. How do you claim do be doing a great thing for people and the planet and then take a bunch of money from people and disappear? Vet your choices and companies you choose to spend with carefully, would be my takeaway.
By Abby
Terrible terrible terrible. Purchased several items and wanted to support the business as they’re pushing for sustainable natural fibre workout clothing and they mentioned that they needed help to allow the business to continue to float. HOWEVER, never received my order after 4 months, messages them on Instagram and emailed them multiple times; yet no reply when I asked for refund and now, their Instagram and website have been deleted. Oh my goodness..
By Tiff