MyzoneReviews of myzone.org

I have tried all Myzone recommendations to keep the belt connected and functioning, none have helped. I bought an electrolyte jell to help ensure continuous contact, but that does not work. I bought a new belt -- same problems. I had my club give me a trade-in for a new module and belt, same problem. I am losing faith on what could be a very useful product.

Had three of these over the space of 3 years, it continually failed to pick up my heart rate during exercise which was the main selling point. I was told to moisten the belt but after literally soaking it in water, it still failed to perform. I've given up with this belt and bought a polar H10 which is far better and has pre programmed Les Mills routines set up as standard. So far the H10 is far superior and almost half the price, I definitely won't be using myzone again.

I am so tired of this product, it’s not clear how to turn it on or off or even to know it’s on. The app is fiddly and so many workouts haven’t been recorded no matter how many times l trouble shot. This is a replacement belt, as well, so l hope quite new. Another outrageous thing is that they make you pay for replacement shipping. Hahaha. Done with this, get an apple watch or something else.

Really disappointed with Myzone Switch I bought in April. It keeps dropping out when I’m running. Raised a support ticket in August, tried all support suggestions and ended up buying a new belt (the belt is only guaranteed for 3 months). By October Myzone Switch was dropping out again. I raised another ticket - no response so far. I’m only 2 months away from HOF status & I feel like ditching it. Gutted really. Update: I contacted the email address given in the Myzone response to my review. Myzone replied to my email promptly and efficiently. They immediately sent me a replacement which I received 4 days after posting this review. Five stars for that response. Thank you.

Very disappointed with technical issue service. Can't upload my workout due to error message. Emailed MyZone and tried to contact support team via app 3-4 weeks ago and no response yet. Not cool Myzone, not cool....

I bought a MZ Switch 2 months ago and find it frustratingly inconsistent with results. It drops out at random through workout regardless of the intensity of the workout, dropping way down into the light grey zone when should be several zones higher. I have also had it turn itself off altogether when wearing it on my chest while doing intense exercise. I have tried wearing it on my chest, wrist and arm and got completely unreliable results in all 3 places. I actually probably found it most unreliable on my chest where it is supposed to be most reliable. Very disappointed with my experience of using my first Myzone device. It is becoming more of a de-motivator in the gym than a motivator.

While this technology initially works ok, after a short time it simply is inaccurate and works spasmodically. Don’t waste your money on the product.

The UK customer service is appalling! No one ever responds to queries. The only thing worse is their belt monitors which break after only several weeks of use. I’ve had three break since July.