MywitReviews of mywit.com

Purchased an iPhone X last year, came in perfect condition. Unfortunately a green line appeared on my screen 12 months later, contacted customer service who requested the phone was sent back. I since then received a full refund, quick process. Obviously unfortunate that the line appeared but I assume these are risks with refurbished phones?

I bought a refurbished iphone 8 plus last week from Mywit on EBay. It was the best price on EBay and a very good deal. It arrived within 2 days, delivered securely by DPD. It was in very good condition, but unfortunately it had a fault. I couldn't contact Mywit directly either by e mail or phone (which would have helped to be honest) so I messaged them via Ebay that I wanted a refund as it was faulty. This was confirmed very quickly and I could even print off a return label with postage already paid by the ebay site. Two days later (once phone was received at Mywit) my refund was confirmed and has now come through. I think they are a very good company with great pricing. If I could have talked to them on the phone I probably would have gone for a replacement unit. I found them honest and straight forward to deal with.

Why do buyers who receive a good item from a company rarely leave a TrustPilot review ? I just purchased an Apple iPhone XS Max "Grade C" from MyWit through their eBay store, at a very good, suspiciously low price. However, It arrived very quickly and was very well, securely packaged. On opening, my first impression was they'd sent me the wrong phone - the condition was certainly not Grade C, closer to Grade A- as I can only find one very minor mark on the back, otherwise this phone is immaculate. Fired it up, did the data transfer, and hit one minor issue - the battery has been replaced by a non-original Apple one, so I get the annoying repeated message on-screen to tell me this, which is one of the oddest features Apple have ever put into their iPhone development. Apple's own batteries certainly aren't the only ones available for this phone; Apple don't make their own batteries, and the company that does also make them for almost all the other brands out there ! Interestingly, the XS Max runs the same battery as the iPhone 11 - put one of Apple's own iPhone 11 batteries in the XS Max and you'll get the same message ! So I'm really not worried, and hopefully Apple are listening to their users who are complaining about this feature and will do something about it. Overall very happy with my purchase, made happier by the 12-month warranty, of course !

If we need make a return, be patient, because they don't have nothing practical in his web page, You will need send a form in contact-us and waiting for days to get a answer.

DO NOT PURCHASE ITEMS FROM THIS SELLER!!! I purchased a Grade B iPhone XS Max from this company through eBay on Saturday 18/01/19 and received it in the post on Monday 20/01/19. Having this phone for 72hrs, I have noticed a few faults. Firstly, my battery dies within 2-3 hours with normal usage after full charge. This is even with Low Power mode on. Secondly, my battery health came at 96% and since monday, has drained by 1%. Lastly, my phone makes a clicking sound when the pressed together as if the battery has expanded and lifted the screen up. I’m extremely unhappy with this and very disheartened for getting so excited with my purchase for it to fall on bad terms like this. I have contacted the seller twice with proof of purchase and am yet to hear back from them. Please, do not buy from this seller at all costs!! The price may be tempting but I promise it isn’t worth it. As a genuine customer and a regular eBay user, I am very disappointed and dissatisfied in both this purchase, the company and myself. I wish to make a formal complaint on behalf of my purchase as this isn’t good enough.

Bought a grade A iphone X from them 9 months ago and they offer a 12 month warranty with it.3 weeks ago the phone started playing up with the screen not working. I have been trying to get in touch with them for 2 weeks with no luck. Im either going to be stuck with a faulty phone or this is going to turn into a length stressful task of going through trading standards. All their reviews on ebay are mostly good, but ebay only gives you 30 days to leave feedback. Avoid them!

Dodgy Company. Sold phone not as described (sold as unlocked when it isn't) then refused to rectify.

Ordered an iPhone 7 from them, and it started well. It was packed well, arrived quick and was like new. The battery was poor though and that's where the problems started. When it would get to below 28% the phone became basically unusable, I stuck with it making sure it never ran dead. One night it did and that was the end of the phone...it wouldn't hold charge after only 7 months after getting it. I messaged them and they were happy to refund, or so they said. A week after sending it back I heard nothing and had to message them asking if they'd got it. They told me they had but were unable to send my refund through paypal. They're still saying the same thing a month later, they refused to give me their PayPal address, ignored me for 10 days straight and avoided questions. They have no intentions of refunding so I had to go through eBay. Hopefully they can help resolve it. Absolutely avoid them