Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
365 reviews
Trust MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trust Medical™ is a telehealth medical practice that specializes in leave management. We provide employment and school-related medical documentation from board-certified doctors and nurse practitioners licensed in all 50 states.Trust Medical providers are experts in evaluating patients for Doctor's Notes, FMLA Certification, Paid Family & Medical Leave (PFML), Short-Term Disability (STD), ADA Accommodations, and Return-to-Work Clearance (RTW). We make it simple, fast, and secure to request medical leave from licensed healthcare providers.Every document is reviewed and signed by a credential-verified healthcare provider and includes: Official letterhead and secure signature Tamper-proof watermark and certificate of signature Provider's name, credentials, and medical license number Dedicated verification phone number for employers, schools, or recipientsEvery document is HIPAA-compliant, legally valid in all 50 states, and accepted by employers, HR departments, schools, and institutions nationwide. If your medical document isn’t accepted, we’ll refund you in full. Simple requests like Doctor's Notes are delivered within 15 minutes, with no video appointment required. A board-certified physician licensed in your state reviews your intake and makes an independent clinical decision on whether time off work is medically appropriate. For FMLA, PFML, Paid Leave, STD, and ADA accommodations, you'll have a live video evaluation with a licensed provider and documentation is delivered within 24–48 hours. Trust Medical has helped over 250,000 patients nationwide get verified medical documentation.Need to verify the authenticity of a medical document or note? Our employer verification phone line is available daily from 7AM–11PM EST. If you have any questions, call us at 844-282-2731.
Trust Medical (mytrustmedical.com) has 365 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
365 approved reviews, newest moderated first
I’ve used them many times and each time without any problems. They reply fast and always deliver. I recently needed an extra day after they had already sent over my note, I emailed them and they emailed back within minutes and got me my extra day without any further questions or fees. I will always come back to them!
By Valeria I.
They have always came through when I needed them. Never had any issues. I needed to alter my note a day later and they were able to accommodate me. Thanks for everything!
By Antonio
Do not use this company. They have been taking money out of my account every two weeks for absolutely nothing at all. I never spoke with the doctor never got paperwork filled out. They are completely a scam. They have charge my account $125, 49.99, 64.96, and then another 64.96 I had to dispute these all with my bank because they never responded to my email asking them. What the hell is going on. They are a scam company. The five stars are completely bots. Do not give them your information. this is a scam company 100%.
By Monique B.
Great Medical providers and prompt service and staff.
By Seth
Response from Trust Medical· Oct 22, 2026
Hello Seth, Thank you for the positive feedback on our providers, staff, and overall service. We are ecstatic that we could help you in a pressing time. Please feel free to reach out if we can help with anything else!
Initially was skeptical when I didn’t hear back due to availability conflict, but Mike was FANTASTIC customer service in following up directly after hearing my issue. Thanks for turning a hard day into a happy and healthy one, will recommend to all friends
By Jacki K.
Good customer service, I actually needed my days for the note switched around. I was willing to pay as well, no cost from them. Super helpful and respond well
By Robert W.
Response from Trust Medical· Oct 22, 2026
Hi Robert Wade, Your review means a ton to us, thank you for taking the time to share your experience. We are always here to help when you need us. Thank you for choosing Trust Medical 💙
Made it very quick and easy to get my doctor's note so I could stop worrying about work and focus on getting better.
By Ben S.
Response from Trust Medical· Oct 22, 2026
Hey Ben S, We are so happy to hear that we could make your medical leave quick and easy, so you could focus on getting better. That's the whole reason we exist. Thank you for trusting us!
Quick easy and very reliable service!
By Guadalupe L.
Response from Trust Medical· Oct 22, 2026
Hello Guadalupe, We appreciate your review. We aim to make medical leave easy, quick, reliable for everyone. If you every need anything in the future, don't hesitate to let us know! Thank you for sharing your experience and choosing Trust Medical 💙
