Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
My Supplement StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
You were unable to explain why you were advertising for lipodrene product when it's still on back order.
By michelle H.
Response from My Supplement Store· Feb 14, 2022
I apologize for the inconvenience, but people are still currently ordering Lipodrene to get on a backorder list.
Great products, fast shipping!
By Shadd H.
They were great! They already have great deals for the supplements I buy and I always return to them to buy more. Also very fast shipping!
By Aiden M.
Shipping was way to slow
By JC
Good products, easy ordering, quick delivery
By Wayne
I NEVER received my order
By Larry M.
Response from My Supplement Store· Feb 4, 2022
Hi Larry. The products your ordered have been on a backorder through the manufacturer. I apologize for the delay and inconvenience. Please contact our customer service team at 1-877-505-1777 for further information.
Made a purchase on 01/07/2022 it's now 02/04/2022 and still have not yet received my order. My Supplement Store still has my payment but I have no product.
By Barry C.
Response from My Supplement Store· Feb 4, 2022
Hi Barry. I apologize for the delay. The product you ordered has been on a backorder. If you would like more information, please contact our customer service team at 1-877-505-1777.
Awesome and quick service!!! Repeat customer with more future business!!!
By Minh N.
