first time
I thought the service was great. They honor the time given as to when I should expect my products. I will order again.
By Inda
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
I thought the service was great. They honor the time given as to when I should expect my products. I will order again.
By Inda
Can always rely on mss to get me my favorite supplements to me quick and in a timely manner whether I'm contrating in Iraq or Afghanistan....
By Jazzy
They always have the best supplements and they mail them right away. I only wish I knew when sales would be. I've spent a good bit with the organization pretty regularly but never manage to catch a sale on the supplements I buy. I will only shop here!
By YancyTiblier
Mysupplementstore is a very good company to place orders from
By michael
Easy navigation, good communication, acceptable shipping timeframe
By Kendra G.
Ordered supplements towards the end of Jan. Notification I received said I would receive supplements Feb 3....Feb 12 and still not in my possession. Delay was with my supplements not UPS. Then UPS was told to turn over to local mail by MySupplements.
By SadCustomer
Items available are great. However I made two orders, one by normal postal mail and the other by 2 day shipping UPS. My free shipping USPS items (2 to 6 days) actually arrived before the 2 day UPS items did. The UPS items didn't arrive for four days so I wasted an extra $20 on expedited shipping.
By Richard I.
The order took longer than GNC. Not only did they not have the my order of DHEA, they never attempted to get it to me ASAP. I have shoprunner and thought that ordering as a new customer at My Supplement, I would think they would try to impress on inventory and delivery, they simply refunded the amount of the unavailable supplement and that was it. No follow up nor an effort to get me the supplement I needed. Consequently, unless a faster delivery is made available, this will be my first and last order. If they decide to offer faster delivery, such as, Shoprunner, then I will reconsider.
By Nick C.