Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
My Supplement StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
A great supplement store find that has amazing prices compared to competitors. Only thing is many of their items are out of stock or discontinued. But service was excellent and products arrived quickly. I will definitely be doing more business in the future.
By Achilles
I got a great price. During a sale, my bank shut down my card for fraud and the customer service rep honored/adjusted my purchase even when the issue was not on their end. Have already sent two friends over to this website for purchases.
By Valerie C.
The products themselves are great, my poor review is a result of having my one of my items not be in stock...no phone call or email made to myself to let me know that my order was on hold. I waited the estimated time for the shipment only to find out after 5 days that my order was not shipped because my protein was not in stock. I replaced the protein then paid for 2-day shipping which I thought should be free as a result of my order not being shipped and the lack of communication from the company to myself telling me that one of my items needed to be replaced or the order needed to be changed.
By Jonathan C.
Would definitely recommend. Fast delivery.
By Customer
I placed an order for supplements through my supplement store, no hassles and shipping was exactly as stated. Good buying experience.
By Joseph
You guys did an exceptional job of getting me my supplements at good price and in a timely fashion. I will definitely use y'all again.
By micah P.
will order again
By why couldnt the packers cover larry F.
Fast service and they keep you up to date the status of your order. Thanks guys, Crash Kealoha
By Crash K.
