My Supplement Store
I was afforded superior customer service as it relates to my order. I am well pleased with the quality of the product and the customer support I received.
By Marsha B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
I was afforded superior customer service as it relates to my order. I am well pleased with the quality of the product and the customer support I received.
By Marsha B.
Verry Pleased with products and service.
By Keith N.
Took about 8 days for my orderto come in when selecting standard shipping (2-6 days), otherwise I have no complaints
By Nate
I received my order with two days of placing it. I would recommend this company to anyone wanting a no hassle experience.
By TM M.
I had ordered a couple of supplements they took about a week to get to me when I opened the package I was sent the wrong things at first I was not to happy off so I called them the lady I had talked to was super nice and let me keep the things that were sent by mistake and sent me the right things which arrived not even 2 days later
By zach H.
I would recommend this store to anyone.
By AbdulAziz A.
Ordered a product that should have been here last week. Looks like they dropped the ball on shipping it out in the first place, yet never had the courtesy to contact me to explain their error. Will not be purchasing through them again.
By Rachel
Response from My Supplement Store· Feb 27, 2017
Hi Rachel, According to tracking your package was shipped out the morning after you placed your order and delivered on the 16th (3 days after you ordered). If we wouldn't have shipped it out, we would have contacted you. 9405510200881306603418 - Your item was delivered in or at the mailbox at 3:17 pm on February 15, 2017 in BRISTOL, CT 06010. If you don't receive your package, please contact us and then we can look into it. Also, try contacting your local post office to see if they had any issues on their end. Because tracking and your post office said it was delivered, we had no idea you didn't receive it until seeing this negative review. Let us know what you find out. My Supplement Store
Well I ordered mainly because of price and the samples that it said you had plenty of and after spending over 200$ I figured I would have gotten more. All I got was one dose of something for waking up. And the site said we have plenty of samples. Not very good at supplying the samples of you actually had them as I was looking to buy more from the site. Now....probably not.
By CustomerATH0311
Response from My Supplement Store· Feb 27, 2017
We have been very low the last couple weeks due to manufacturers keeping them for The Arnold, which is this weekend. We usually have a ton on hand. We have some new product samples coming in this week. Let me see about sending you some.