Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
MyStart Health (mystarthealth.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
283 approved reviews, newest moderated first
Kent was very helpful in updating my account information.
By Bernadette B.
Response from MyStart Health· Mar 7, 2026
Hi Bernadette, thank you for taking the time to recognize our team member. We are happy to hear they provided great support and truly appreciate you sharing your experience.
I JUST SIGNED UP FOR A 3 MONTH SUPPLY. I'M CONCERNED AFTER READING REVIEWS AND HOPE THEY HAVE WORKED OUT THE ISSUES. WILL UPDATE AFTER I RECEIVE MY ORDER.
By Kelley
Response from MyStart Health· Mar 7, 2026
Hi Kelley, thank you for your honest feedback. Please do not hesitate to reach out if you need anything.
Great customer service with Tyrese and made me feel appreciative
By Shaq M.
Response from MyStart Health· Mar 6, 2026
Hi Shaq, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
I have been using My Start for 6 mon ths. The staff and especially the CEO Matt really care about your overall health and about your weight loss progress. The price is clear! They tell you the price and that's what it is. There is no underlying bs. If you are having a problem with the weight loss meds, like I was at the beginning, Matt himself will call you and help you in any way he can. And he continues to stay in touch with you. Overall, great product, great company!
By ELIZABETH H.
Response from MyStart Health· Mar 3, 2026
Hi ELizabeth, thank you for your kind words and for choosing us. We are thrilled to hear you had a positive experience and appreciate you taking the time to share it.
I love using this company! They are quick to answer questions, I am heard when I have issues and the quality of medication is great!
By Melissa S.
Response from MyStart Health· Feb 28, 2026
Hi Melissa, thank you for your kind words and for choosing us. We are thrilled to hear you had a positive experience and appreciate you taking the time to share it.
Tyrese was amazing very supportive!
By S D.
Response from MyStart Health· Feb 27, 2026
Hi S Dee, thank you for taking the time to recognize our team member. We are happy to hear they provided great support and truly appreciate you sharing your experience.
Mia is a great customer service employee and very professional. You are lucky to have her. She was able to pull up my record with my stating my name only once. She was able to come up with a solution for my order and was extremely proficient in getting things resolved quickly and left me feeling very satisfied with her solution and knowledge.
By Merrell M.
Response from MyStart Health· Feb 27, 2026
Hi Merrell, we truly appreciate you recognizing one of our team members. Providing helpful and caring service is important to us, and we are glad that came through.
I spoke to Tyrese on the customer service line and he was great! Very helpful and answered all my questions and concerns!
By Truc S.
Response from MyStart Health· Feb 27, 2026
Hi Truc, thank you for calling out your experience with our team. We are glad to hear you felt supported, and we appreciate you taking the time to share.
