Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
590 reviews
My RNKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized Health Backed by Science.Step 1.Free quiz, 100% online. Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path. Step 2. Personalized plan, no waitlists.Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path.Step 3. Work 1-on-1 with your RNK coach.Track progress, make adjustments, and feel supported every step of the way.Try our products:NAD+ for energyTirzepatide for weightlossSemaglutide for weightlossSermorelin for fitnessClick the button, complete the quiz and see if you qualify
My RNK (myrnk.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
590 approved reviews, newest moderated first
Nico was very helpful in helping me to restart getting my nasal NAD+
By Titi
Response from My RNK· Jun 14, 2026
Hi there! Thank you for sharing your experience! Nico loves helping our members get back on track with their wellness goals, and we're thrilled he made restarting your nasal NAD+ so easy. We appreciate your support and are happy to have you with us! Kind regards, MyRNK Team
This is the smoothest experience I’ve had with this company in a long time!! Usually I’m so frustrated with the way everything is being handled with my medication and how hard it is for me to get it. Nico reached out to me and after we connected I had my meds within a couple of days. It’s the first time in months that it went the way it should have been going all along. I can’t tell you how happy that made me. Thank you Nico for handling everything perfectly!!!!!!
By Giggy
Response from My RNK· Jun 14, 2026
Hi there! Thank you for sharing your experience with us. We are so happy to hear that connecting with Nico made such a positive difference and that you received your meds so quickly! Your feedback about past frustrations is incredibly valuable to us as we continuously work to improve our processes. We will definitely give Nico a huge shout-out for taking such great care of you, and we look forward to delivering this same high standard of service from here on out! Kind regards, MyRNK Team
Niko was great
By Michael N.
Response from My RNK· Jun 14, 2026
Hi there! Thank you for the awesome feedback! Knowing that Niko took great care of you is the best news we could get today. Thank you for choosing MyRNK! Kind regards, MyRNK Team
Always reminds me when its time to renew
By Kathy J.
Response from My RNK· Jun 14, 2026
Hi there! Thank you for sharing your experience! We never want our patients to face unexpected renewals, so we love hearing that our reminders are helping you stay on top of your care. We appreciate your support! Kind regards, MyRNK Team
Wonderful experience with Nico Cayetano. He actually got me re onboarded after I had a terrible experience with my first dose regarding the service and he took full ownership and help me reactivate my membership and has been super attentive and accommodating to my questions and needs. 💯 recommend!
By Iliana V.
Response from My RNK· Jun 11, 2026
Hi there! Thank you for sharing your experience and for the high recommendation. We know that health journeys can have a few bumps in the road, but hearing that Nico was able to reactivate your membership and seamlessly accommodate all of your questions means everything to us. We’re so glad you’re back with us, and we look forward to keeping this positive momentum going together! Kind regards, MyRNK Team
I ordered reconstituted Sermorelin from MyRNK and it arrived in an uninsulated package with no ice pack, in Miami, in the summer. Reconstituted Sermorelin is a temperature-sensitive peptide that requires refrigeration at 2-8°C to maintain potency. Exposure to high temperatures, even briefly, can denature the peptide and render it pharmacologically inert, and that degradation is irreversible. When I raised this concern, the pharmacy's response was that the product is "good for 5 days if unopened and sealed." That answer misses the point entirely. Whether the vial cap has been punctured is irrelevant to peptide stability. Heat degrades the molecular structure regardless. A sealed vial sitting in a hot mail truck is not protected. I researched the issue independently and found that some compounding pharmacies have conducted high-temperature stability testing on Sermorelin formulations and can document potency retention without cold packing. MyRNK provided none of that documentation and showed no real understanding of the concern when pressed. Beyond the shipping issue, other reviewers have flagged billing transparency problems and unclear subscription terms. I would encourage anyone considering this company to monitor their credit card closely and document all communications from day one. I cannot recommend MyRNK for temperature-sensitive peptide therapies until they demonstrate proper cold-chain shipping protocols or provide formulation-specific stability data to justify their current practices. Note: I called the pharmacy directly and they said that the company has done studies to confirm potency but no one could provide this. I also called MyRNK who referred me to the pharmacy. Goodness.
By Dean
Response from My RNK· Jun 11, 2026
Hi there, We sincerely apologize for the issues and misunderstandings you experienced with your delivery and support. Our goal is always to provide a seamless experience, and we are looking into your account details right now to follow up with you directly. Please rest assured that MyRNK maintains fully transparent subscription options that allow every patient to easily manage their care. Our manager will contact you shortly to address your concerns. Thank you for your patience. Kind regards, MyRNK Team
Customer service great product
By Ellie P.
Response from My RNK· Jun 11, 2026
Hi there! Thank you for sharing your experience! Your satisfaction is our top priority, and we’re so glad to hear you had a great experience with our team and our products. Thanks for choosing MyRNK! Kind regards, MyRNK Team
Good customer service excellent response time and package was well wrapped when it arrived.
By Robert H.
Response from My RNK· Jun 11, 2026
Hi there! Thank you for the wonderful feedback! From our customer service response times to the way we pack your delivery, we always aim for excellence. We're thrilled to hear you had such a seamless experience with MyRNK! Kind regards, MyRNK Team
