Always helpful with all of my questions.
Always helpful with all of my questions.
By Rodney
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
188 approved reviews, newest moderated first
Always helpful with all of my questions.
By Rodney
Very simple, quick solution for your ESA needs. Thank you!
By Cody L.
When ever Izzy our service dog comes into question, They always come through. Great support, great company. I highly recommend
By Carey K.
Helpful, kind, caring, fast, snd trustkng. Not a money grab, and definelty helped me and my emotional support animal in a pinch! Thank you so much!
By Jessica G.
Highly recommend! And easy! Thank you TheraPetic!
By Susanne
Fantastic support and service. Therapetic really saved me in a dire situation with my landlord. I recommend them to anyone who can use an ESA.
By David
Really good. I was pleased with everything.
By Alanna
Response from mypsd.org· Dec 18, 2017
Thank you for your review, Alanna. We always strive for excellence so if we may be of any other support, please do not hesitate to let us know.
very nice, helpful and easy to work with. Even though i had some damaged items, they said they would replace. Friendly people.
By Michael