Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My Poupette is proud to be the original online authentication service, established in 1999. For over 25 years, we've helped buyers, sellers, collectors, and businesses protect themselves from counterfeit goods. We specialize in authenticating designer handbags, trademarked products, perfume, makeup, and nearly any branded item typically sold in high-end department stores. We offer valuations, Certificates of Authenticity, and consignment support, as well as written statements and expert representation for fraud and dispute claims. Whether you're dealing with eBay, PayPal, credit card companies, insurance providers, social media sellers, retailers, or even law enforcement and courts, our documentation is recognized and respected. We are also trusted by U.S.-based attorneys, banks, and have even been acknowledged by TV's Judge Judy as an independent expert in authentication services.
My Poupette Authentication Services (mypoupette.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
125 approved reviews, newest moderated first
Fast & Great Service. Like advertised
By Ano
Response from My Poupette Authentication Services· Aug 19, 2026
Thank you so much for taking time to leave us a positive review! It was our pleasure to have been of service. -Team My Poupette
NA..........
By Aaron C.
Response from My Poupette Authentication Services· Jul 25, 2026
We appreciate that you took time to leave us a positive review! Thank you and please let us know if you require any future assistance. ~Team My Poupette
Good communication and price and also very professional letter well detailed
By Ulises H.
Response from My Poupette Authentication Services· Feb 4, 2026
Thank you so much for leaving us a 5-Star review. It was our pleasure to have been of service and we are here for any future authentication needs. ~Team My Poupette
The experience was excellent. Carlie was quick and fast with taking care of this situation. She always kept me updated with everything!! Thank you! 😊
By C. D.
Response from My Poupette Authentication Services· Jan 25, 2026
Thank you so much for leaving us a glowing review! We are happy to have you as a client and hope you will return with any future authentication needs! ~Team My Poupette
Very helpful and timely with getting a certificate of inauthenticity for a fake Xerjoff purchased on Mercari. Mercari accepted it and refunded me. Highly recommend My Poupette!
By Marie
Response from My Poupette Authentication Services· Nov 11, 2025
Thank you so much for leaving us a positive review. It was our pleasure to have been of service and congrats on your refund! Best wishes to you! ~Team My Poupette
Friendly and they are professional in their written statements! Fair pricing! Worth a shot!
By Lewis
Response from My Poupette Authentication Services· Aug 28, 2025
Thank you for taking time to leave us a positive review and for trusting us with your written statement. We will be here if you ever need us again. Best wishes to you! ~Team My Poupette
Cannot recommend My Poupette enough - top professional service, good price, extremely kind, fast response. Carlie is so lovely. Will be back. Thanks a million ✨✨✨✨✨✨
By Stine P.
Response from My Poupette Authentication Services· Aug 4, 2025
We thank you for taking time to leave us a positive review, and for trusting My Poupette with your authentication needs! We look forward to serving you again. ~Team My Poupette
Quick responses and accurate descriptions of the counterfeit item that I purchased. I am more than happy with the service that was provided to me.
By Justin K.
Response from My Poupette Authentication Services· Aug 2, 2025
We sincerely thank you for taking time to write a positive review. It is always our goal to deliver the best service we can. Please keep us in mind if you need authentication assistance in the future. ~Team My Poupette
