MypetsReviews of mypets.gift

My cat died and i was naturally very upset. I saw these advertised on facebook. They looked lovely and a fitting tribute to my cat who was a part of my family for 12 years. I ordered a ring and sent a good clear photo. It arrived today after about 2 weeks. I was very upset with the quality. Its a grey blob. Very small and nothing like as advertised. I paid $40 for it and its just not worth it. I really feel they falsely advertise because they know we love our pets and will pay for a gimmick such as this. I feel its a kick in my teeth quite honestly. Its an insult to be selling such poor items. Its an insult to my cats memory. They ought to be ashamed. Please dont use them.

My review is similar to many others. This charm is teensy, smaller than a dime. The ad made the charm look much bigger. Also, the low-quality chain would not fit through the bale. When I asked them about the size (on their FB page), they wanted a lot more money, plus shipping, to make it larger. I ended up having another silversmith on Etsy make a frame for this tiny thing and the end result is pretty nice. However, I really just wanted a bigger charm of my dog and not go through all the hassle. DO NOT BUY ANYTHING FROM THEM! (Just filed a dispute with my card card company. More people should do the same so they don't keep getting away with this shoddy product).

The most ridiculous company ever. I ordered an etched piece of me and my beloved Dog who passed away on Sept 30 2017. I ordered the pendant in Oct. after waiting weeks for the piece, the etching was so light you couldn’t really see what it was. I emailed and sent a photo of it and they agreed to make another one but I would have to pay shipping $15. I went back and forth with them on this,but finally gave in and agreed to the $15. It has been months and no replacement. I emailed a couple of days ago inquiring. Today I received this response Hello, our products are quality assured, you can read our company's policy. About you are not satisfied with our products, I'm feel very sorry. Please send your product’s pictures to us check, if it is our products quality problem, we will give you a satisfactory answer, and look forward to your reply. Really. I already sent the pics months ago and they promised to send a replacement.

In spite of what some people are saying in other comments, we had a very good experience with this company. It did take 5 weeks for the item to be made and shipped from China to Australia, but it turned out simply perfect! My sister got her silver photo pendant and she said, “It’s the most beautiful, beautiful, beautiful gift I have ever received! It’s more than just a pretty necklace, it’s a treasure!” I communicated with this company through both email and Facebook Messenger and I received replies to both, though some communications took longer to get the reply than others and it was clear that English was not their first language. I only gave it 4 stars instead of 5 because my sister had a problem fitting the chain that was provided through the bail on the pendant and she ultimately had to use a different chain. The custom pendant of her pet, however, was stunning, well crafted, and my sister was very emotionally moved at just how much it looked like her beloved dog.

This is actually a zero star company! DO NOT ORDER from mypets.gift. Total scam...placed order and received wrong necklace, not picture that I sent in. Long story short, after weeks of trying to get either the correct necklace or refund, they told me I was wrong and they were right and did not send correct necklace or refund my money.

I'd give zero stars if I could. I never received my order (which I placed two months ago) and cannot for the life of me get in contact with anyone. I'm legitimately surprised to learn that anyone has received even a subpar product from them, since I'm becoming convinced the entire business is a scam. DO NOT GIVE THEM YOUR MONEY.

This was a knee-jerk purchase for me, and I immediately felt guilty because I didn't bother to research the company before I made the purchase. My first clue should have been that the website kept rejecting my credit card so I decided to use my debit card - I will admit, this was really stupid of me, I don't recommend doing what I did, but I wanted to share my experience. I read reviews AFTER I received an email warning me of fraudulent activity on my credit card (two charges of approximately double what I thought the product would cost, neither went through the credit card), so I was expecting to lose my money attached to my debit card and never see any product or receive a product that was poor quality or someone else's order. I made the purchase of a necklace and pillow toward the end of November, based on the promise that it would arrive by Christmas. The necklace arrived approximately 2 weeks after Christmas, and it looked like I was expecting it to, so I breathed a sigh of relief. The pillow arrived 2 weeks after that and again looked like I was expecting. Altogether, I'm not sure what the extra charges on the credit card were, but the debit card charges matched what the website told me to expect and the products, while coming a month later than I expected, were what I was expecting them to be. The entire experience was frustrating (for instance, the tracking information was not useful and didn't register my packages until after they had already arrived at their destination) and while I am economically no worse off than when I started, I will never again buy something off an ad on social media.

sent me the wrong product. wont send me new one free of charge. say i have to pay for another one. total scam company